We help consumers, entrepreneurs and others understand not only how the law operates but also how it can work to their advantage. We believe in helping you gain critical legal insights without having to get your own law degree or go through costly trial and error. We’re constantly bettering ourselves to serve you.Regardless whether you’ve never tangled with legal affairs or consistently need tenacious representation, we provide support in a variety of critical practice areas such as real estate, FDCPA, business, and bankruptcy.
Canyon Legal Group (canyonlegalgroup.com) has 339 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
Also known as
canyonlegalgroup.com
Website
canyonlegalgroup.com
Category
Legal Service Providers
Location
Indianapolis, Indiana
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 86% of reviews.
Latest
Most recent review: August 2024.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
AA
Amy A.
I have found Canyon legal to always…
I have found Canyon legal to always give good advice and feedback on all my questions in a professional manner. The service has a very personalized feel and communication has been great.
Response from Canyon Legal GroupFeb 16, 2021
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
DJ
Dr. J.
I would like to start by saying…
I would like to start by saying overall, Canyon was great to work with over the past 2 years. I would have given them 5 stars, but I would be lying if I didn't say I had some issues at the end of my contract with them. In fact, everything went great up until my contract was set to end in February 2020. I had all accounts paid off and cleared at this point, with two left to go. I made sure to ask about those accounts because the timeframe was so short with paying those two accounts and being done with the program. I was told those accounts were the easiest to work with, not to worry, and that they'd be done. However, when I was completed in Feb I those accounts were not settled. I was put in an additional 6 month payment program (unaware of this), and that was very frustrating. Apparently this is noted in the documentation you sign when you start, but after 18 months in the program I would be lying if I said I remembered every detail in all the paperwork you complete in the beginning. I went back and forth trying to get this resolved since February, and am just now finally getting a plan set in place (which takes me another year to complete). I am unhappy I am doing this longer as I went into a very aggressive payment program to complete it as quick as possible (July 2018 to Feb 2020). Yet, I am still at this into another year. However, Joe, who is EXCELLENT at his job, has literally made things move in the past two days that no one else has done over the past 6 months. THANK YOU SO MUCH JOE for keeping your word and DOING MAGIC. I would call monthly requesting to speak with someone about this and never received any call backs. I understand we are in a pandemic, but those little things like calling back mean EVERYTHING, especially during hard times like this pandemic. I said I wouldn't write a long post and here I am writing one. I hope this helps the next person. As I said, everything was great until the end, and JOE saved my experience and my rating for this review.
Response from Canyon Legal GroupAug 21, 2020
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
SN
Shawna N.
Crystal Moye has been great to work…
Crystal Moye has been great to work with. She gets help from other departments when my complicated problems arise and helps find a solution. I request to speak with her, and will wait and continue to do so. She has given me peace of mind so that I can move on and enjoy my holiday. Thank you., Mrs. Nelsen
Response from Canyon Legal GroupDec 6, 2019
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
JG
Juan G.
When I call for my review they are…
When I call for my review they are helpful in providing me a road map to our financial independence. I fell like they do value my business.
Response from Canyon Legal GroupNov 11, 2019
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2729579
JS
Jessica S.
Ms Moye
Ms. Moye was great to speak with. Understood and was able to answer all my questions with explanation.
Response from Canyon Legal GroupOct 23, 2019
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2662452
LU
Luke
Crystal Moye was great today.
Crystal Moye was great today
Response from Canyon Legal GroupOct 10, 2019
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2615286
KK
Kurt K.
Reps are too "wordy."
Reps are very friendly and helpful but I find them to be "wordy." I would like them to be more concise.
Response from Canyon Legal GroupOct 1, 2019
Hello -
Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one.
It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going!
Warm Regards,
The Client Experience Team
Reference ID: GT2578502