Curt R.
I used the chat on the company website…
I used the chat on the company website and was immediately help by Toni. My issue was resolved quickly.

Cannon Safe is the industry leader in safe manufacturing. For over 50 years, Cannon Safe has dedicated itself to people. We are committed to growing our employees to their highest potential in order to manufacture the best products, worthy of protecting your valuable. Whether you are looking for traditional home safes, home office safes, or gun safes, Cannon has you covered.
Cannon Safe (cannonsafe.com) has 792 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Curt R.
I used the chat on the company website and was immediately help by Toni. My issue was resolved quickly.
Michael E.
Everyone was so helpful in helping with my issues on my NL touch pad and get a replacement out the same day was great.
John R.
The customer service representative, Gabe Cordova, was very helpful with the information that he gave me on the phone. I really appreciate it!
Lynnette H.
i called and spoke with Gabe Cordova, he was very polite and knowledgeable, he explained what needed to be done on my part and was very helpfull. i look forward to working with him to get my problem resolved.
Melinda S.
Great customer service. My safe is great! Being a engineer I think small changes to your parts could make a huge difference. my part that broke; if the pins had a complete weld would be much stronger. I don't know if it is done manually or by a robot,but a easy fix to make a much more durable part.
Heather H.
I called the support line for my problem and was able to talk to someone who gave me clear, concise instructions and we got the problem resolved.
Bob R.
Had an excellent experience with Toni. Helped me through any questions or problems that came up with the process of getting my part ordered and shipped. Thank you!
Charles G.
Parts were missing from a new safe I purchased. Although it’s been several months since the purchase, the parts are on their way now. I did miss their original email back to me so that could account for some of the wait time. Cannon’s representative’s emails have been cordial, informative and to the point. I’m very satisfied with Cannons customer service team!