Cannon SafeReviews of cannonsafe.com

To start, the intial contacts,two times, with customer service were dismal, in technical, and completing what was a request for parts. Though waiting for some weeks for a response that never happened. Today this changed as the service performed was impecable recieved from agent Alfredo Pichardo, explicit, concise, friendly, patient, informative in presentation...in other words an asset to Canon. Had this postive response not happened I'd sold off this product as a loss.

I sent an email and within 24 hours got my initial response. That email was requested additional information and within minutes of me sending the information my inquiry was answered and problem was completely resolved. I couldn’t ask for a better or smoother experience!

I’ve been having some trouble with the keypad on my safe. I called into the customer service line and worked with them for about 30-45 min and got no positive results (that was 2-3 months ago). Decided to give them a call today and was put in the queue for a call back. I began to run out of the free time I had so I decided to to live chat. All I can say was that it was quick, easy, and my problem was solved. All within a matter of 10 min.

Toni was helpful in giving me information to get replacement keys for my safe.

Didn't check safe when purchased and was missing key and handle. Contacted customer support and had Toni Rodarte. Quick and easy communication in what was needed to ship me what was missing. Thank you!

Toni was very helpful in processing my request to purchase replacement keys. Thank you.

Toni was truly amazing and went way above and beyond to help me, Toni deserves a Ten star rating, I cannot express enough how grateful I am for all the time and effort Toni put forth and treated me with total respect

Wonderful, personality great help, and very knowledgeable employee!