Cannon SafeReviews of cannonsafe.com

We bought 3 types of different printers - laser, inkjet... over 10 years. Always better quality. It took 1 year and 2 months in average that they broke, of course out of guarantee already, service is always 50%-100% of printers price and over the years not one of them worked without problems more than for a month. NEVER again. I was so against it the last time, but reviews were excellent. Well, my husband now thinks the same. We have to buy new printer because the last one broke over not that common mistake. Really? Again? Never again Cannon printers.

80 gun Cannon.this safe is crap. customer service is incompetent.As some other reviewers, the safe locked me out. Hours and hours Customer (non)Service will keep you on the phone without an idea of what they are doing. 8 or 9 times they made me replace the battery. Each time you call. Replace the battery. Push in on the door. 5 times I gave Mary my zip code. Then when she gave me a "local" safe company it was over 100 miles away because she got my zip wrong.Then local safe company says they see these mechanical problems with Cannon safes. Wish I saw a review before buying. 3 weeks and still waiting for parts to get the safe open.

Absolute worst experience with a company. Bought the Velocity Vault safe from Costco. Branded by Cannon. The box didn’t have a key in it so I called Cannon customer service. The rep said “that model is exclusive to Costco and we can’t help you.” I asked why they can’t help with a product that they made and he said “I don’t know why our name and logo is on the box because that’s not our product.” I asked to speak with a supervisor and he was just as useless as the last guy. He basically told me i can’t get into my safe and that he can’t help me. Never buying a Cannon brand safe again. Don’t waste your time.

Cannons products and customer service are absolute sh#t! I've had issues with mine starting at about year one.... Anyting from not locking to me not being able to get into it which are the only two things a safe is good for. and on top of that I've tried to contact customer service via email and phone multiple times with no response over the past couple years. Whatever you do steer clear of this company and their products!

I bought this safe 8 months ago, after 2 months the shelves started to sag. I put a warranty claim in, have followed up several times and each time they say they are coming. The tracking number they gave me has listed "Label Created" with no follow up for 6 months. Absolutely ridiculous.

It should be less than 1! I ordered a replacment key for my biometric lock box, oner two weeks still no key! Called 3 times, gave them order number, said I would have it three days ago, NOTHING. Called yesterday, another half hour on hold they gave me a USPS tracking number! Tracked it and it was delivered to a house in Orlando, IM IN ARIZONA! These people are either totally incompetent or just dont give a dam I think I might just drill this one out and take it back to costco for a refund/replacement!

I got a gun safe from Cannon and the door dose not seal at all it also has a lot of play in the door. I've try to call and have it fixed and I get no were. I will never buy a new safe from Cannon agen. I'd sooner spend more $ and know my stuff is going to be ok the to buy this POS agen. If Cannon wants to fix my safe then I'll change this

Bought a 64 gun safe in june it was missing the inside door panel!! Called cannon and yeah no problem we'll send you one so 5 months later and 2 door panels shipped to me that does not fit later i still do not have one.. spoke with Joe Ayon at beginning of sept. He said give him a few hours and he would check on the 3rd replacement panel and call me back by the beginning of nov. I had gave up on his call and called them once again i was told they would check on my order and get back in touch guess what beginning dec and im still waiting!! Worst company ever only reson i bought it was for the lifetime warranty which is absolutely worthless!!!!!!!!!