Cannon SafeReviews of cannonsafe.com

I had a problem with the keypad and the great customer service helped me get back in my safe in no time at all. Thanks

Francisco was very responsive and helpful. Gave me the info I needed and in a timely manner. I would not hesitate to reach out again given this positive experience.

Alfredo and Toni my contacts Cannon helped guide me on key replacement process and notary requirements! Forms appeared somewhat confusing but they explained and guided me I could complete the process

I purchased a gun Vault safe back in 2014 and have used it for many years. I’ve never needed to use the key and usually change the battery every two years. We moved from Florida and two years ago and I didn’t change the batteries. My safe wouldn’t open! I searched for the key and could not find it. I called customer service and actually got a human being on the phone the first try, which was awesome. As he was walking me through the process for ordering a new key I actually found the key! We own two gun safes and love the product. It has been more than reliable and only because I let the batteries run down, the safe wouldn’t open. It Opened flawlessly with the key however. Customer service was awesome. Product is awesome and I highly recommend gun Vault.

Representative Toni is a true pro. My original question on Monday was regarding batteries for keypad/lock operation which were answered clearly. Today, Tuesday, I was able to confirm that the safe is a Cannon and not a Heritage Fortress. With the model number, Toni was also able to answer further questions I now had, such as the weight and availability of parts. A+ service.

Jesse was professional, thorough & explained process to get a key replacement. Ty!

I've had my safe for years of trouble free use. lost my key to safe, So I contacted Cannon safe Co looking for a replacement. I was happy to find help within minutes. Your Rep Toni Rodarte, was a great help, can't thank them enough.

Toni Rodarte provided excellent customer service