Cannon SafeReviews of cannonsafe.com

Kaypad broke, reached out. Issue handled promtly by Ray.

Contacted Cannon Safen explained the problem of beeping keypad & not working. We tried trouble shooting, did not fix it, sent a video and after review was sent new keypad and board and all worked.

Our safe was missing a spoke when we purchased it, we emailed in requesting a spoke and they shipped us out one. We appreciate the company getting us the missing part quickly.

My safe would not open. Called Cannnon safe company, talked with Emmanual Saldana. He was very patient & courteous during the process of opening the safe. He was very knowlegable & exprenced with ways to get the safe to open. Thanks so very much! Did not have to damage the safe. Cannon has great safes & customer service.

talked with Emmanual and he walked me through the steps to get a replacement locking mechanism. was very understanding about my problem and took care of me completely!!

The customer rep we had was very helpful. He was patient and helped us through the process rather quickly. We are satisfied with the help we received and are now waiting for the part to arrive. No complaints here.

Gabe was great helping me get my Cannon safe open that had been stuck shut for days!

Initially, I was frustrated with lack of response on a RMA request that I submitted on 7/15. I called Cannon support and Gabe did an excellent job of studying the case and realized that I failed to attached the original receipt (my fault) but that a pic of mother board was also needed to get the replacement part ordered. Gabe also assisted me with how to disassemble the motherboard and how to reassemble when I receive the replacement covered by warranty. WELL DONE GABE !!