Cannon SafeReviews of cannonsafe.com

Had trouble resetting code and needed to get a replacement handle. Gabe from Cannon showed great customer service and resolved my issues quickly.

Frank was patient with me. He was knowledgeable on how to abate my problem with the safe lock. He walked me through the process until I won. Thank You Frank!

Gabe was awesome. Walked me through setting up both new units. The instructions that were provided on line, did not help.

After trying the WEB page to get a ticket twice last week and a complete failure to accomplish buying a replacement key pad ... I finally Googled the Stack On phone number. Calling that number I was given a callback or wait choice. I chose callback. I received a call from Ms. L. less than 5 minutes later. From that point on was just great! I have a replacement on order! MS. L. is a courteous, kind, and subject matter expert!

once I found a contact telephone number I didn't spend long in cue before a call back. Working with Frank S. was easy and his patience with me was appreciated. We're still working on the issue and I'm confident it'll be resolved shortly.

Toni the Cannon rep was super helpful and very easy to deal with. She was professional and extremely courteous. It made my call so nice and easy as she to handled my situation. She’s very knowledgeable about the Cannon products. ***** 5 Star !!!!!

Just a few minutes conversation, and explanation of the problem i was having, the online technician pin pointed the problem, told me what parts I needed, how to replace parts, and created a parts order and payable invoice to order! Thats 5 star Service these days if you asked me!

I was having trouble finding the factory unlock code since a manual was provided by the retailer I purchased from. Within 5 minutes of calling, Frank S had me ready to roll and reprogrammed the lock. He also went ahead and emailed me a copy of the correct manual for future reference. Easily my best experience with any customer service representative in recent memory!