CALPAKReviews of calpaktravel.com

Love Calpak so much! I first purchased a suitcase from them back in 2019 for international travel, and I get compliments on this case every time I travel! I since have purchased several items from them, and simply cannot rate them high enough on the quality and style of their products. Cannot get enough of this brand!

My entire family uses CALPAK luggage and travel accessories. I love the bright colors of the Luka duffle bags and they are so roomy, yet fit under the airplane seat with ease. My favorite travel accessory is the cosmetic case which is the perfect TSA friendly toiletry bag. My kids use the foldable duffle bags for overnight sleepovers. The colors and patterns are so fun!

Calpak is my go-to travel bags. I have one that is for my in-flight carry-on , I have a gym bag, and a backpack for work and or travel. All are very durable and have a special separate shoe compartment which is my favorite

All of our luggage and bags are from CALPAK. I have been using CALPAK since 2017 and have not had a bad experience. Not to mention I use their lunch bags for work. I always recommend this brand for luggage needs.

The Terra 26L backpack is the best I've ever traveled with! Fit everything for a 10 day trip abroad- my mom event got one as well.

Calpak has been my go-to for travel and luggage essentials. They create such innovative products that create a solution for things you don’t even think of. Even when I tell myself I’m done buying travel things, Calpak comes out with something I didn’t know I needed. Their quality and customer service is top tier, and they constantly have sales year-round which I really appreciate. With just a year of supporting Calpak I’ve accumulated over 10 items that I swear by and never travel without.

I have owned two different versions of the Kaya backpack, before purchasing my third in Gunmetal Black last year. I have always had great luck with these backpacks, but within a couple of months, the zippers on the one I purchased (both of the main zippers) broke. I reached out for support and was told I had two options, the second of which would void the warranty. However, if I chose that one, they would be able to ship a replacement right away, and I wouldn't have to pay any shipping costs (with the first option, you are forced to pay shipping and a processing fee). It felt too good to be true, but I have had great experiences with Calpak in the past, so I saw no reason to doubt their integrity. Just one month later, I have yet another backpack with a broken zipper. The same exact issue as before. I would assume this might just be an issue with the Gunmetal Black zipper, as my prior backpacks both had gold zippers. But now, after purchasing not only several backpacks but also an entire luggage set through them, I will never buy from Calpak again. A company should stand behind its products when they are defective. Further, to encourage customers to use this "too-good-to-be-true" warranty process feels manipulative. They say it's to make sure customers don't use the same item for multiple warranty claims... but if that's the case, then why can't I send my brand-new broken item back as proof? It's clear to me that by incentivizing customers to keep their broken items and void their warranties, they are expecting customers to have issues again and again. Reading some of the other reviews on here, it's clear this company is not backed by integrity. I posted this exact same review on Calpak's website, but I would assume it won't be posted based on what I'm seeing here.

Echo what another reviewer has said. I did not provide a 5 star review on an item and Calpak has not posted it on the site. I'm now questioning the legitimacy of their reviews if they filter them and will not post anything lower than a 4 star rating. Misleading potential customers on the quality of their products.