Benjamin H.
Use another service
Used their online form to get 5 prescriptions, which I had been prescribed for over a year. The way they designed their interface I had to do this in 2 separate transactions. At the end of three days, I only received one of the prescriptions I needed, and it was sent to a random pharmacy in the Bronx (I live in Dallas). I tried calling and emailing several times, but if I got a response, it was asking me to explain the problem again and then I never heard back after that. Update: 9/29/22 Just received another email from this "service" saying that my previous subscription cancellation was "rejected" and that they plan on charging me again in a week for service I was never able to use. Do not use this company.
Response from CallonDocJul 11, 2022
Hi Benjamin, I have just connected with our patient support team to look into this further and connect with you. We want to make sure to provide you the care you need in an efficient and timely manner. We will make sure you are not charged for any prescriptions or services you have not received and also ensure that this is resolved. __________________ Hi Benjamin, thank you for letting us know more about your experience and we are sorry you've had trouble getting your prescriptions. We would like to make sure you get all of your prescriptions easily to the pharmacy of your choice, however I do not have your contact information. Can you please reach out to us by call, text or email so we can assist you. You can reach us at 214-466-6618 or email [email protected].