Ruff R.
Service was timely and thorough with…
Service was timely and thorough with questioning about health.

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CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ruff R.
Service was timely and thorough with questioning about health.
Mohammad
I asked for to change my medicine because what they Prescript I am already taking that medicine and it didn’t help , I wait 1 day and didn’t get any response , they just charged you and then don’t care , Waste of money waste of time Stay away
Response from CallonDocJul 18, 2022
Hi Mohammad, thank you for letting us know more about what's going on and we'd be happy to help you change to a different prescription. We do not have your contact details through Trustpilot and want to keep your data secure. Can you please dm us through facebook or email: [email protected] so we can better assist you?
RoseMarie R.
This is very confidential and convenient when you need care but don’t have time to see your MD.
Daniel S.
Prompt professional help
Shann E.
STAY AWAY!!!🤬 At 10am I paid for service. Shortly after (like 45minutes) the doctor made a treatment plan. The plan could not be downloaded. It was an empty file. So I texted, I called, I emailed….NOTHING! 10 hours later, still nothing! These people (other than the doctors) are just useless…a scam as people have said. The doctors do their part but apparently whoever is supposed to send the prescriptions or reply to questions or help customers figure out how to see their treatment plans, well they are asleep or gone. This site is USELESS-junk-waste of time and money! I needed my prescription for a skin condition…the doctor diagnosed it so why am I still waiting!?!? I am in pain and I need to start treatment immediately. This site is just a bunch of jerks!!!!! STAY AWAY
Response from CallonDocJul 14, 2022
Good Morning Shannon, we were able to look into your consultation this morning as well as connect with you. The prescription was sent by one of our doctors shortly after you submitted your consultation. The treatment plan we were able to resend to you yesterday afternoon. If you need anything further feel free to message us, we are available by call, text or email: 214-466-6618 and [email protected]. You also have our facebook dm, where we connected earlier.
Walt K.
They were unable to refill my prescriptions and are not refunding me the $50 charge on my card as promised. Now I am disputing charge with credit card because they are unresponsive for refund request.
Response from CallonDocJul 14, 2022
Good Afternoon Walt, we are sorry you are experiencing difficulties with this and would like to help you. We have a policy that if we cannot prescribe you, we refund you so we would like to make sure that we can get this sorted. If you could reach out by call, text or email we can look into this: 214-466-6618 or [email protected], if you still have difficulties connecting you can also DM us on Facebook.
Lono A.
Zero stars! I have worked over 20 years in health care. My husband came down with covid and they called in a prescription to a pharmacy place that was closed and did not notify us. We tried to pull up the PDF records and it takes us back to their page. All this is fixable. The reason for the zero stars is because my husband forgot to ask for a dr’s note for covid. And he was just too sick to ask. Long story short - I, the wife, called and emailed and the response I got is sorry - outside the 2 hour window. Pay again or else we can’t help you. This is a whole new level of low. And I work in healthcare and 99% it’s someone else writing the note and just needs the MD’s signature. The lady was just lazy and this place is take your money and run. Sooner or later the AMA will shut this place down. Because they don’t care about patients- just money!
Response from CallonDocJul 12, 2022
Good Morning Lono, thank you for providing us more information about your experience and I am sorry for the difficulties you have had so far-we are happy to help you get this sorted. During the consultation process the patient is asked to select their pharmacy of choice, I am sorry that the pharmacy you selected was closed when the prescription was ready-however, we are always happy to transfer this to another pharmacy to make sure you can get your prescription when you need it. Secondly, all of our emails are noted from our support that any additional information needed from a doctor to complete a patient's consult may result in your consultation taking more than our two hour turnaround times. We can help with a doctor note, but as your email stated it may take more than the traditional two hours. If you could reach out by call, text or email we can get this taken care of for you, as I do not have your information from trustpilot: 214-466-6618 or [email protected].
manuel S.
I had a UTI and they gave me the pills to take care of it.