CallonDocReviews of callondoc.com

I never received my test results and when I asked for them they sent me someone else’s medical records and then old test results and refused to give me a refund.

I was able to get a prescription called in very quickly. However when I got it I realized I was prescribed a medication dosage that is not the recommended CDC regimen. I emailed to ask about it and to request the correct prescription. I also left a voicemail—there’s no way to speak with an actual person and the phone message just says to email them. Almost 36 hours later I still haven’t received a response to my email. Instead I’ve had 5 hours of unhelpful text messages from different reps telling me I’ll hear from a provider. Nothing from anyone. It’s wild to be 48 hours out from my initial online consult and to still not have the appropriate medication. I’m not even sure what to do now because I need to begin these antibiotics right away and I have no idea when I’ll have an answer. It’s unacceptable to not be able to speak with someone and to have subpar text customer service when seeking medical care. I’d ask for a refund, but I can’t even imagine the nightmare it would be to get a response to that if they can’t even get my medication to me. I would absolutely NOT recommend anyone use this service.

Hi good evening l have ezema on toes & hand one year what can l do ple l used dernavate

Treatment plan was completely blank! No diagnosis or medication. When I called it asked me to leave a message for customer service. Complete scam!

For me, unsure ot would work, but my doctors place far away & no appointments until 4 days & urgent care very expensive & I really didn't feel well enough to drive & extra expense for uber/lyft. There are a number of steps, takes a some time for approval & I had a tooth infection so the price went up to $59? Not sure why. Was just given 1 week prescription, so is just to tide me over until I can see someone else. Have to upload 2 photos (understandable, but a little embarrasing). But overall well worth to me to avoid driving & waiting room & can stay home when feeling miserable. Fyi can't get pain meds a dentist would give, but I didn't care about that & if need multiple issues & multiple prescriptions site is not set up for that and a regular Dr might be better for that.

I highly recommend just using “ K Health “ for your online doctor. Not only is it cheaper, but a lot faster to getting your medication (same day) and customer service is a lot more helpful. I had a horrible experience with “ CallOnDoc “ I don’t recommend this online service to no one! Customer service is rude! MARIE actually told me in email “ We have spent time taking care of your medical needs which is time away from taking care of other patients. “

I give them one star because I can not give them ZERO. Paid $49 dollars to get a refill, as they state, instead of $39 and just one tube of 60 grams. They filled the prescription with a refill but 30grams each!! In other words I paid more ($49) for refills that amounted to the same as one consult at ($39) with one order of 60 grams. After fighting with them FOR EVER, they cancelled original order and never sent a new one. They tried to con me by now issuing a 30gram with a refill plus one 30 Grams without refill...that is 90grams total. When it was supposed to be one at 60 and a refill of 60 for a total of 120grams. I called them out AGAIN. they kept telling me the had spoken with the pharmacy and it was ready for pick up with the proper amount.... I called the pharmacy for the 5th time! And NO they had NOT received an order nor a phone call. SCAMMERS DO NOT USE THIS COMPANY. I'm still waiting....

Do not use this service! They charge you for automatic renewals and then won't automatically renew without extra appointments, etc. A complete joke and you can never speak to an actual human. Run, don't walk away from these shysters!