CallonDocReviews of callondoc.com

Absolutely brutal experience. They charged me for my visit, then left my status as "Pending" and "In Progress" for hours and hours. I was told someone would address my case within 1-2 hours. I contacted customer support, which asked for a two-hour window when they could call me. I provided it, but no one called. This happened with them once before. Communication is extremely poor at best.

These ppl are scammers. They messaged to say they’d like to prescribe otezla but to check with my insurance because it’s expensive. My insurance said it’s covered but only with a pre authorization from doctor. I told them this and asked multiple times if he’d do it and said if not I can’t take it. They danced around it and made it seem like he did until the meds were sent to pharmacy then they told me they wouldn’t do it and I should consider paying out of pocket. This med is like 4 thousand dollars. That’s more then I make in a month. So now I’m out my money with no help for my psoriasis. Totally fraudulent and it’s a shame they take advantage of ppl that are suffering from severe skin and joint pain just trying to get relief and live a normal life.. I’m disgusted. Can a company get any lower.

I'm writing this because I used this service with hopes that they can prescribed me the correct medication. I''m an adult Male thats been having this condition since I was an adolescent. I told the Doctor in the notes the exact dosage that I need to correct my eczema. They prescribed a weaker dosage that is not effective for my sin type. I have seasonal eczema and I was only trying to get help! I reached out to an agent by text and they told me that a doctor will follow up. However its been more than 10 hours since I have heard anything. Can you Somme please take a look into this. My name is Durrel Lowe.

I submitted a consultation request on 8/6/22 to Callon Doc. They immediately said I need lab work prior to them releasing any medication for the issue. I have asked for a lab request for the past 6 days, and I still do not have the lab request so that I can get the lab work executed. Each time I send a follow-up email they respond with a generic "we have escalated your request to our lab department." Ans then you hear nothing. Also, they sent me a treatment plan on 8/9/22, that is a BLANK document, no treatment place whatsoever in the documentation. I guess since they have received their payment they are not worried about holding up to their end of the deal. I have also tried calling customer service at 214-466-6618 and all I get is a voice mail. I will never use them again, and would not recommend their services.

Yeaaa I’m done with this site. The 1st time i used them they took forever. Rather than sending all their questions at once its individual w/ huge time frame gaps through email and through text. You can’t just stick with one person. Its 20 diff people helping one patient. No wonder they’re so backed up. The 2 hour guarantee is FALSE. 1st time was about 4 hours and the second time 5!!! Like that defeats the whole purpose of going in person to a doctor’s office & plus they rob your time for any hopes of a plan B. The idea is great but they all seem a little unorganized. With this type of service you guys should NOT be taking people’s money first.

Very private and easy

Always efficient and attentive. Thank you for the great service!

I used Callondoc when I got the newest strain of Covid. The app was easy enough to navigate and complete the pre-screening. I think they are contracted with certain pharmacies though bc I had to use Walgreens instead of my usual pharm and Walgreens has always been a nightmare for me. I had to reach out to Callondoc 2 more times to get the rx pushed back through bc it took almost 4 hours and it was on a Fri right before a holiday.