Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
callondoc.com
Website
callondoc.com
Category
Clinics
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This was so convenient and so easy to do, especially over the holiday weekend.When i had a sinus infection and could not get to the doctor. Affordable too! It's saved my sunday and I didn't have to miss any time off of work after the long holiday weekend. So thankful!!
Response from CallonDocJan 5, 2026
Thank you so much for your kind review! We’re thrilled to hear the service was convenient, affordable, and helpful—especially over the holiday weekend. Wishing you continued good health, and we’re always here if you need us! 😊-RB
KM
Kathleen M F.
My experience was very positive
My experience was very positive. I was sick on the weekend, but I don't like to go the local urgent care. The service is not good and it's expensive. CallonDoc was fast, easy and very inexpensive. I received my prescription and I am feeling much better 24 hours later. I would highly recommend CallonDoc. I will use them again.
Response from CallonDocJan 4, 2026
Thank you for the wonderful review! We’re so glad we could provide fast, affordable care when you needed it and that you’re already feeling better. We truly appreciate the recommendation and look forward to helping you again! -RB
MS
Marianne S.
You helped me
You helped me . Got me some medicine to make me feel so much better. THANK YOU!!
Response from CallonDocJan 4, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
CA
Catherine
The ease of the consultation is…
The ease of the consultation is wonderful. I’m pleased with everything except the time of review:is definitely more than two hours. Not the biggest issue, as it is an overall convenient process, but I believe more realistic timeframes should be noted to set proper expectations for planning purposes.
As an example, In my case the RX came after the chosen pharmacy closed, had I known the realistic time I would have possibly chosen another pharmacy. Unfortunately, I was not home and had to hang around the city for an additional day to get the prescription filled.
Response from CallonDocJan 4, 2026
Hi Catherine,
My name is Rosh, one of the support staff here at Call-on-Doc.
Thank you for sharing your feedback and for highlighting both the positives and the areas where we can improve.
We sincerely apologize for the delay in your consultation review and the inconvenience it caused, especially with your prescription arriving after your chosen pharmacy had closed. We completely understand how frustrating that must have been and appreciate your patience.
To help resolve this quickly, we can transfer your prescription to another pharmacy that is still open. Kindly provide us with the complete name, address, and phone number of the new pharmacy, and we’ll take care of it for you. We would appreciate it if you could reach out to us directly through our messaging board, which you can access here:
https://www.callondoc.com/en/chat-supports (My Account > My Profile > Messages)
We’ll wait to hear back from you so we can get this processed as soon as possible.
Thank you again for your understanding, and we’re committed to making this right.
DD
David D.
I can get treated while at home
I can get treated while at home. I don’t have to go out to see a doctor when I am feeling poorly.
Response from CallonDocJan 4, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
EC
Evelyn C.
Great service and never have to leave…
Great service and never have to leave my house and physicians get back in a timely manner
Response from CallonDocJan 4, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
JT
JoAnn T.
I love this service
I love this service. So easy to get a "visit" and have meds sent to my pharmacy. So much faster than dealing with local medical facilities.
Response from CallonDocJan 4, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
SS
Scott S.
As always a great experience
As always, my last interaction was excellent and I had the chance to profit from excellent customer service as I had made an error in the dosage request for my meds and it was able to be corrected before transmission to the pharmacy. Highly recommended!
Response from CallonDocJan 4, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
