Callondoc.com can save you time and money, our platform is designed to make quality healthcare convenient to patients and improve doctor's access to patients 24/7!
CallonDoc (callondoc.com) has 7,217 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
Also known as
callondoc.com
Website
callondoc.com
Category
Clinics
Location
Dallas, Texas
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 38% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
This is the BEST service! Im so happy I found Call On Doc!
Response from CallonDocMar 12, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
GC
Gwen C.
Just a scam really.
There was no clear communication that it’d be all text. There was no clear instruction as how to wait for the visit and that did have t be online for almost four hours. I have still not received her school excuse and the meds they prescribed aren’t available at our pharmacy. It was pretty much a scam . You get 40 for a visit/ chat. I get to pay 20 extra for a school note ? That I don’t even get because no one can respond or understand the simplicity of dates.
Response from CallonDocMar 12, 2026
Hi Gwen,
My name is Rosh, one of the support staff here at Call-on-Doc. Thank you for taking the time to share your experience. We sincerely apologize for the frustration and confusion you encountered during your consultation. We understand how stressful it can be when your child is not feeling well, and we regret that the process felt unclear and took longer than expected.
Please note that most visits are asynchronous (text/form visits). Our providers do reach out to our patients via text, email, or messaging board if the information in the form is not sufficient for the evaluation. Otherwise, an evaluation will be completed and a prescription will be sent to the pharmacy right away. We understand that this may not have been clearly explained beforehand, and we’re sorry for any confusion this caused while you were waiting for updates.
We also apologize for the delay in sending your child’s school excuse note and for the repeated requests to confirm the dates. We understand how frustrating that must have been, especially while you were waiting late at night for confirmation.
Regarding the medication prescribed, if your selected pharmacy does not currently have it in stock, you may check with other pharmacies in your area to see if they have the medication available. Once you confirm a pharmacy that has the medication in stock, please send us the pharmacy name, full address (including ZIP code), and contact number, and we will be happy to assist with transferring the prescription. If you prefer, you may also let us know and we can ask the provider to review and consider an alternative prescription if appropriate.
We also reached out to you through the messaging board in case you need anything further.
If you have any other questions or concerns, feel free to message us anytime:
https://www.callondoc.com/en/chat-supports
(My Account > My Profile > Messages)
We appreciate your feedback and the opportunity to improve your experience.
JJ
Julia J.
Excellent service.
Excellent service.
Response from CallonDocMar 12, 2026
Thank you so much for the wonderful feedback Julia! We're really glad to hear you had an excellent experience with our service. Providing convenient and reliable care is very important to us, and it means a lot to know we met your expectations.
We truly appreciate you taking the time to share your experience and look forward to assisting you again whenever you need us.
-KB
TB
Trevor B.
Very quick and easy!
Very quick and easy!
Response from CallonDocMar 11, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
IR
Irma
Having this help from home
Having this help from home, when needed has been amazing. With all the needed info, or giving the access to them if required lets us know they care. Background is needed, testing when required is doable, the entire process has saved my family on several occasions. Having a parent with dementia is a disaster if the ER is somewhere they have to go. Callondoc has enabled us to get help quickly and accurately. Turn-around at the most has been 2-2.5hrs but a trip to the ER is 8-10hrs. That’s a no-brainer.
Response from CallonDocMar 9, 2026
Thank you for your thoughtful review! We're so glad Call On Doc has been able to provide fast and reliable care for your family, especially during challenging times. Your kind words mean a lot, and we’re happy to make healthcare more convenient for you. -RB
MM
Monica M.
Very helpful!
Each time i use Call on Doc for various health concerns, they are quick to respond and very helpful in taking care of my concerns.
Response from CallonDocMar 9, 2026
Thank you for the 5-star rating! We're delighted to know you had a great experience with us. - RB
LR
Lyndsey R.
I had a broke tooth flare up while on a…
I had a broke tooth flare up while on a trip. Was able to get antibiotics so quickly with just a quick questionnaire and submit some photos and boom….i was on my way to local pharmacy! Soooo thankful
Response from CallonDocMar 9, 2026
Thank you for your wonderful review! We're so glad we could help you get the antibiotics you needed quickly while you were traveling. Wishing you a speedy recovery, and we truly appreciate you sharing your experience! -RB
EH
Emily H.
Using call on doc
Using call on doc, was quick and easy. I didn't have to even speak to a doc and I got the medicine I needed for my tooth infection. Within 3 hours my medicine was in the pharmacy. It was only 50 dollars for the visit. That's cheaper than a walk in clinic AND more convenient.
Response from CallonDocMar 9, 2026
Thank you for your kind review! We're glad to hear that your experience with Call On Doc was quick, convenient, and affordable. Our goal is to make getting the care you need as simple as possible. We appreciate you taking the time to share your experience and hope you're feeling better soon! 😊 -RB
