CallonDocReviews of callondoc.com

My first time using Callondoc and I was amazed how fast and easy it was! I was suffering with an UTI and my primary Dr retired and his replacement would not refill the antibiotic my primary had me on when I would get one without coming into the office. I’m 82 and unable to drive anymore and have to get my daughter to take off work for all my Dr visits, getting my Rx’s etc. I was told about Callondoc and was skeptical at first but decided to try. I am so very pleased with them and will now be using them for my needs. They had my Rx called in within two hours and my daughter was able to pick it up when she got off her teaching job. I get the UTI’s frequently due to my age and other health problems and it was so convenient for me for the past few years to just call my primary and he would call my antibiotic in. He knew I could tell when I had one. So, I feel very blessed to have found Callondoc and am a happy ole timer!!!!

They're a mixed bag tbh. Sometimes the process is easy and you get what you need, treatment wise or with prescriptions. Other times you have to fight them for a refill for over two weeks on a script you've been on for 8 months (like GLP-1s). It's mind numbing how they have zero patience to read what you write some times, it's a critical part of any refill or medical exam imo- I sort of wonder if these providers are even native English speakers or what. It's honestly why I avoid walk in doctors, it's 100% the same so you cannot fault callOnDoc for that, it's just how the medical industry is these days. So, pay your $45 quartery membership like I do and hope for the best or fork over the $350 to a real walk in doctors office (each time) and hope for the best there as well. Either way most of these "medical professionals" don't' listen to people or do what you pay them for imo. All that said, then these people are on top of their game, the service is great. A real good concept. But ffs when someone says they have been in treatment WITH YOUR COMPANY for almost a year- and have the proof in YOUR RECORDS, DO NOT try and start a new treatment w/ a new drug then drag feet.... just refill the damn prescription like the patient REQUESTED AND PAID FOR! It's easier and wastes so much less time!! Which means more profit for them and less headache for us as customers. Oof.... seems so easy right? Like making a cheeseburger, which is still so hard for some places to get right! Makes no sense.

Easy and fast treatment!

So great to not wait in a crowded urgent care! Prescription received in less than 2 hours. Highly recommend!

It was very easy and efficient. I was able to get the help and medication needed without having to go to urgent care or wait for appointment with my doctor

The website is easy to use, with quick and thorough responses. Spot on diagnosis and treatments.

FIVE STARS*****. I had a UTI and within a couple of hours, my local pharmacy had my prescription. I am sure if I had wasted my time at the urgent care, I would have been exposed to a bunch of germs and it would have cost alot more and taken much longer! Thank you!

Submitted a visit for strep throat as I’ve done in the past (no photos ever submitted) at 4:14pm. Received a message from the provider a little after 5 stating she must have photos. I explained I’ve never submitted photos for this type of visit, we have other children in the household with it, etc. She didn’t respond till almost an hour later (I responded right away) to tell me she needed them to make sure it wasn’t affecting his airway. I don’t know of a parent who would submit an online visit if their child’s airway was affected. I explained more than once our pharmacy closed at 7 as did our urgent care and I would have to travel to both (rural area) so I needed to know if she was not going to process the visit. Finally after almost an hour again of no response I submitted a request for a refund while the visit was still in the pending status to be told almost an hour later again that the provider was transmitting the rx so they couldn’t. This was at 6:54, I didn’t get a treatment plan till 7:15, pharmacy was already closed. Needless to say my son didn’t receive an antibiotic he needed because this was drug out, pharmacy was closed when the provider finally decided to send the prescription (no photos where ever submitted so she could have done this at 5pm when she first sent the message) and it was to late to travel to the urgent care as they where also closed. Very very terrible customer service!! If one provider will process with no photos they all should.