CallMuangThai.comReviews of callmuangthai.com

Response from CallMuangThai.comAug 19, 2019

Hello! We can assure you that we only charge our customers when the order is successfully processed. However, when you place an order online, the transaction will appear as pending on your bank statement. As the order you placed has failed and you were not charged by us, the pending transaction should disappear between 24 to 48 hours. We advise you to check this further with your financial institution as it depends on them how soon the amount is released. For any questions, our Support Team is available 24/7. Your CallMuangThai team

Response from CallMuangThai.comAug 19, 2019

Hello, The impossibility to make a call was not due to your plan not being renewed, since you have subscribed to Thailand Unlimited, which means you always have unlimited minutes to call Thailand. The issue may have been caused by a faulty internet connection. In the future, please make sure you benefit from the best connection or try different connections if you have the possibility to do so. You can also try placing calls using an Access Number, to see if the problem persists. You can find an Access Number close you your location on this page: https://www.callmuangthai.com/access_numbers. You need to first dial the Access Number and then the destination number when prompted. Your CallMuangThai team