CallMuangThai.com Reviews | Read Customer Reviews of callmuangthai.com

CallMuangThai.com Reviews | Read Customer Reviews of callmuangthai.com

CallMuangThai.com reviews

Showing 14 reviews with 2 stars · Clear filters

Ann M.
Dec 17, 2025
Every 20-25 mins the phone cut off
Every 20-25 mins the phone cut off. I have to called again three times. My first called that marked me upset.
Response from CallMuangThai.comJan 9, 2026
Hello, Thank you for your review! Since you're using the app, please take into account that the quality of the calls, when using the app, relies on your WiFi or cellular data Internet connection and device settings as well. Make sure: -you have the latest app version installed on your device. -you do not have any VoIP restrictions from your Internet provider. -your Internet connection is not very slow and thus cannot connect you to our servers. To ensure a high successful connection and call quality, please set up your Caller ID (the number showing up on the screen of the person you call). You can find the option in the app Menu. 1. Go to the app menu, tap "More", select "Set my Caller ID" and enter the number you'd like your friends and family to see when you call them. 2. Shortly after, you'll receive an SMS with a Verification Code. Simply confirm the verification code on the same page and your Caller ID is set. For any questions, you can contact our Support Team, available 24/7. Thank you for being with us! Your CallMuangThai Team
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Nu
Aug 23, 2021
The apps doesn't work
The apps doesn't work
Response from CallMuangThai.comAug 24, 2021
Hello, Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks: -Make sure you benefit from a strong Internet connection. -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. Keep in touch! CallMuangThai.com
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Yongyut P.
Jun 25, 2021
Very hard to connect
Very hard to connect, the end of the line can't hear and keep disconnected too often.
Response from CallMuangThai.comJun 25, 2021
Hello, Thank you for your feedback! In order to ensure the highest app call quality, please go through these checks: -Make sure you benefit from a strong Internet connection. -Make sure you have the latest app version installed on your device. -Make sure you do not have any VoIP restrictions from your Internet provider. -Set your Caller ID - this will ensure high quality. Go to your app menu and look for Caller ID, then follow the instructions. The Caller ID is the number showing up on the screen of the person you call. As an alternative, you can try offline calling with the app. You can activate it in the Settings section of your app. You can also try an access number in your area if you want to call without using the Internet. Please look for the city closest to you on this page: https://callmuangthai.com/access_numbers. Your CallMuangThai team
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Nopadol S.
Nov 23, 2020
I’m having a problem cut off while…
I’m having a problem cut off while talking if’s this problem fix it will be perfect
Response from CallMuangThai.comNov 24, 2020
Hi Nopadol, Thank you for taking the time to share your feedback with us. We recommend you to use our Star Rating feature for your next calls. You can select 1 star for poor quality calls and 5 stars for high quality calls. Your ratings influence strategic changes in your own call connections. For any questions, our Support Team is available 24/7. Keep in touch! CallMuangThai.com
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nipon S.
Aug 17, 2020
echo sound.
When i talked to my family. There is echo sound. Very annoying.
Response from CallMuangThai.comAug 20, 2020
Hi Nipon, Thank you for taking the time to share your feedback. We have verified the connection of your calls. The vast majority of problems actually occur due to a weak telecommunication network the person has in the destination country you are trying to reach when calling landline numbers, especially during peak hours. Let us know how it goes. If you have any questions, our Support Team is available 24/7 at 1866-535-8095. Keep in touch! CallMuangThai.com
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Bruce T.
Jul 3, 2019
many times can not connect.
many times can not connect. it is barely useable.
Response from CallMuangThai.comJul 9, 2019
Hello Bruce! Thank you for taking the time to review our service. We checked the connection to make sure everything is working fine when using our service. We also recommend you to use our Star Rating feature for your next calls. You can select 1 star for poor quality calls and 5 stars for high quality calls. Your ratings influence strategic changes in your own call connections. For any questions, our Support Team is available 24/7. Keep in touch! CallMuangThai.com
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Tina
Sep 25, 2018
Poor connection,
Poor connection,
Response from CallMuangThai.comSep 28, 2018
Dear Tina, Thank you for your feedback. We have investigated the connection problem you reported and the tests made by our Technical Department indicate that the problem has been fixed. We also advise you to use our free Star Rating feature for each of your calls, as your ratings influence strategic changes in your own call connections. Keep in touch! CallMuangThai.com
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Ima S.
Nov 5, 2017
Very poor signal.
Very poor signal.
Response from CallMuangThai.comNov 6, 2017
Dear Ima, We are sorry you are experiencing issues. Our colleagues from the Customer Support team will contact you shortly and check what happened. In the meantime, please make sure the quality of your internet connection is at least Very good, because it influences heavily the quality of your calls. Keep in touch! CallMuangThai.com Team
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