CallHippo Reviews | Read Customer Reviews of callhippo.com

CallHippo Reviews | Read Customer Reviews of callhippo.com

CallHippo reviews

654 approved reviews, newest moderated first

Skiz M.
Apr 19, 2025
i can't sign up using my email
i can't sign up on callhippo using my email, please!! why this problem i feel frustrated 😤
Response from CallHippoMay 5, 2025
Hello Skiz, Apologies for your experience. Our platform is tailored for businesses meeting specific criteria, such as domain and business age, social media presence, and similar factors. Since some of the criteria here, we couldn't proceed. Please contact us directly at [email protected] with more details about your experience and which email address you're using for sign-up. I’ll do my best to resolve any issues and restore your confidence in our service Additionally, I want to assure you that CallHippo operates 24/6, and our dedicated support team is always available to address any concerns. We are committed to transparency and customer success, and we take all feedback seriously to improve our services. Kind regards, -- Vijay Thakor
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Shota C.
Apr 12, 2025
They are typical scam website be…
They are typical scam website be carefuel !!! first check every service and after pay
Response from CallHippoMay 5, 2025
Hi Shota, Thank you for sharing your feedback. I'm truly sorry to hear that your experience with us did not meet your expectations. At CallHippo, we take such concerns seriously and are committed to transparency and customer satisfaction. I’d love the opportunity to better understand what went wrong and how we can make it right. If you're open to it, please reply to this email or contact us directly at [email protected] with more details about your experience. I’ll do my best to resolve any issues and restore your confidence in our service. We appreciate your input—it helps us improve and serve our customers better. Kind regards, -- Vijay Thakor
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Taimoor A.
Apr 10, 2025
Connectivity good but account blocked
Callhippo is best for calling both inbound and outbound. Its connectivity is very good. I used them a time ago and I again make a free account and they blocked my account with no reason. This is ridiculous and because of them, I lost a lot of money because my clients calling and I did not get any call. They are updating their systems in a wrong way hurting their own clients. Do not say you did not find my account because it is from towman-towing.ca You have to think before blocking someone. In past, my experience was 5/5 but now its dying. You have to give respect to your customers. Hope you will fix this.
Response from CallHippoMay 5, 2025
Hello Taimoor, Apologies for your experience. Our platform is tailored for businesses meeting specific criteria, such as domain and business age, social media presence, and similar factors. Since some of the criteria here, we couldn't proceed. Additionally, I want to assure you that CallHippo operates 24/6, and our dedicated support team is always available to address any concerns. We are committed to transparency and customer success, and we take all feedback seriously to improve our services. Kind Regards, -- Vijay Thakor
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Jason
Apr 4, 2025
Call Hippo is basically just a scam…
Call Hippo is basically just a scam operation ran out of India. Don't give them your credit card information. You will be billed random incremental charges for the most innocuous things beyond just the actual monthly subscription. You have to buy a number...buy calling/texting credits and support team will make non-refundable purchases on your behalf without consent. Speaking of their support team - they barely speak English. They haven't the faintest idea how to actually help with product issues. I suspect they have zero training. The brightside is the software SOMETIMES worked. So I was able to call clients every once in a while. Hence two star review.
Response from CallHippoMay 5, 2025
Hi Jason, Thank you for your feedback, and my sincere apologies for your experience. I just tried searching for your account and correspondences with your current profile name. However, I couldn't locate them. Please email me at [email protected] so I can address and resolve all your queries. Additionally, I want to assure you that CallHippo operates 24/6, and our dedicated support team is always available to address any concerns. We are committed to transparency and customer success, and we take all feedback seriously to improve our services. Kind regards, -- Vijay Thakor
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Ava
Apr 3, 2025
The website is a joke
The website is a joke. You can't register because two people don't fit their criteria to register. Then, Google sign-in doesn't work either; it just ends on a blank page.
Response from CallHippoApr 4, 2025
Hi Ava, Thank you for your feedback and my sincere apologies for your experience. Our services are currently curated for business customers, and as such, registration requires the use of a valid business domain. This helps us ensure that we are best serving our intended audience. If you’re facing any difficulties with SSO or need further assistance, please don’t hesitate to reach out to us at [email protected]. One of our dedicated team members will be more than happy to assist you and guide you through the process. Thank you for your feedback — we’re always working to improve. Kind regards, -- Deepak
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Darren
Mar 12, 2025
Could they be any more annoying?
The most unbelievably terrible customer service. Undisclosed fees, promos that are stated on the website but don't get applied, days between responses, and general denial or procrastination from customer service. It looks so promising and flashy, but it's compromised by useless people. We are 2 weeks into trying to establish and set up the account and they have overcharged us and also refuse to give us Controlhippo Bronze, despite it being advertised as included in our plan on their website.
Response from CallHippoMar 19, 2025
Hi Darren, I sincerely apologize for the frustration and inconvenience you've experienced. We strive to ensure transparency in our pricing and promotions, and I regret that some details were not clear to you during sign-up. Your feedback is valuable, and we will review how we present this information to improve clarity. I understand that one of our support team members has already assisted you, but I want to personally assure you that we do not overcharge our customers. If there are any billing discrepancies or concerns regarding your plan, including ControlHippo Bronze, please reach out to us at [email protected], and we will resolve this as a priority. We truly care about your experience, and I appreciate the opportunity to make things right. Please let us know how we can assist further.
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Aiswarya P.
Mar 5, 2025
Oh my lord absolutely terrible
Oh my lord absolutely terrible These guys are the shadiest business in VOIP industry please never open an account with them guys.. they will ask you to upload money first and once you upload money and you test the software you will find that its absolutely worth nothing.. They have scammed me for almost $50 in total
Response from CallHippoMar 19, 2025
Hi Aiswarya, Thank you for your feedback and my sincere apologies for your experience. I just tried searching for your account and correspondences with your current profile name. However, I couldn't locate them. Please email me at [email protected] so I can address and resolve all your queries. Kind regards, -- Deepak
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Vanessa
Feb 23, 2025
The best VOIP company I’ve tried
This is by far the best VOIP company out of all the ones I’ve reached out to. First of all, the big ones like Microsoft and Google don’t even respond to pre-sale inquiries, so you can’t know if their services will match your needs. With CallHippo, I was able to chat and then have a call with a rep who answered all my questions ahead of time. Second, they are the best VOIP company I found for businesses outside of the USA and with international call needs. Some of the American companies don’t even let you set up an account with them unless you have a physical presence over there. And the calling rates for international are much cheaper on CallHippo. Also, they have a really significant discount if you pay yearly. Third, they have a free trial period of 10 days, which allows you to test almost all the functions of their service before you start paying. At first, I was a little bit put back because I emailed their sales address with questions, and didn’t receive an answer for a couple days. However, I then forwarded my request to the support email address, and got an answer within a few hours. I have since asked them many many questions regarding how to set my account up the way I wanted to, and have always received a comprehensive and helpful answer within a few hours, even during weekends. Fourth, I’ve read other reviews complaining about the quality of the sound on calls. On all the test calls that I’ve made so far, the quality of the call was fine, except on one, but because my father was test-calling me from Barbados where he was on vacation, so I think it was a problem on his end. In short, I’m really happy I chose CallHippo and have now upgraded to the starter plan before the end of the trial period. I recommend anyone give them a try. ;-)
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