CallHippoReviews of callhippo.com

They are a bunch of thieves ripping off customers stealing money from the credit card and PayPal account because it's connected. Do not approach find other solution. WORST SERVICE EVER!!! THIEVES!!!

Expensive, not built for AU and their customer service still hasnt got back to me. I signed up with this company and within the first month I was charged >$150 for calls as a small business and low call traffic. Its a really expensive solution. Once I cancelled they continued to take payment, actually cancelling doesnt cancel - it goes through to a resolution team meanwhile the account is still active and things were renewing / taking payments. They have still not replied to my emails confirming cancellation.

Very good customer support. The web interface looks outdated but it's rather intuitive and functional.

The ammount of their own BOT accounts used to advertise themselves in here, with all those SAME typing mistakes on all their BOT accounts that have 1 review each, speaks for itself. AVOID.

Their prices are low but hidden fees are high. Their sales team are great at sales however are not completely transparent. Their customer service team use the same automated reply for everything and do not actually help. I did a couple of calls to check the system out. No one else had the number. I spend max 2 minutes calling them. I was charged 15 minutes of calls. I had the silver package. It has taken me hours each day to prove their sales team lied and get a refund. I have been told constantly that my refund will be processed in 12 to 24 hours.This was almost a month ago. Stay away from them unless you are happy to throw money away and deal with extremely poor service.

Account support are not helpful at all. No matter what the scenario is. No support in the COVID time. There are lots of better systems that are on offer that also are available 24/7 at a much more affordable rate for small businesses

Our company has offices and representative in several countries. We started with a UK number and all was fine. When we tried to add other numbers, they would tell us that they didn't have any numbers for those countries even though they advertise them on their main page. They say the have numbers for over 50 countries, but in the dashboard they only offer about 20. How are Ireland and Sweden not available? They are major business hubs. Also, the support is very short in their answers and very unhelpful.

Started using Callhippo to manage my international calls since work from home has started. So far the connectivity and call quality has been really good. Love the feature that lets me manage multiple country numbers in a single account. Would have been a nightmare handling the situation without Callhippo. Cheers to the team!