CallHippoReviews of callhippo.com

I discussed our requirement with their sales person and asked if there is anything which you would like to tell me about services, policies or charges, he said no, nothing is hidden. I paid for one user as a trial and created user, they consider it 2 user. Their explanation is that admin is also a user and can make call. Why we would allow an agent to use admin panel ? I cancelled account within one hour of subscription but meanwhile they charged $40 and $39.99 on my card. I was surprised to see 2 charges. I asked them to refund, they told me they do not have refund policy. Now I have filled charge back. I will get refund through my bank because it is abnormal in US to charge a client account if no services are provided. I advice you guys do not get into their trap. They are cheaters.

The buggiest program I have ever had the displeasure of using. I asked for a refund because I realised my mistake one day in to signing up and they refused my refund. DO NOT even bother trying these guys out, the plans may look cheap but they do not include calls.

Reviewed tool, spoke to a sales/specialist. Recieved a demo to go thru feature benefits and pricing. I then Purchased the silver package on 8/5 at 10amEDT. Then the sales person reach out and reminded me that if i want a dialer it is only available Platinum package. I asked how can i upgrade. he said pay for the platinum and you will only be charged the difference. Not once did the sales/specialist mentioned that you will need to pay for your calls in addition to the monthly fee. I purchased the platinum package. Was charged, 24+31+25. Recieve a prompt onboarding call, we walk thru setting up my team with access, and uploading our campaign. Campaign didnt work. Sent an email to the support team and onboarding at 1pm 8/5/2020 I requested a refund of service not delivered. They have been sending me auto generated templated email saying we have been trying to reach you but you are unavailable. all the while i have all the emails that showed my responsiveness via email. they have yet to issue an refund i am email as many people as i need to because this was by far one of the worse experience to date.

The application runs poorly, the technical support is unable to answer the most basic of questions and the charges increase without any warning. Stay away as it takes a ton of effort to get in touch with these people and cancel the service.

Awesome support and best in class service. Callhippo just gave me the best solution to all my requirements and I haven't faced any issue till date.

Best business telephony company. Helpful support

I have been using CallHippo for my sales team and it has helped my team for smooth communication with out clients. The support they provide is best in class. We are so happy with CallHippo and have recommended my friends as well.

I have a global business i required 5 numbers from them process was too smooth they themselves gave me a demo over web meeting their dasboard is so informative, productive and yet too easy to use. I can keep tracks of everything going on in the organization it is so flecible to listen to any calls by any team-member, the most attractive part is the pricing, the prices are fairly reasonable i would go as far to say that the prices are lowest according to the service quality. I am so happy being their customer, my sales have been improved or increased to atleast 20% annually after using them. I recommend it to everyone.