John D.
My experience with CallHippo was…
My experience with CallHippo was average. The customer support is not so good and the service if okay.. I am kind of neutral here.
CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Get Local or Toll-Free Numbers of more than 40+ countries around the world in just a couple of clicks. CallHippo app provides real-time information and analytics about the users. It allows teams to collaborate on calls and seamlessly share information among them, allowing managers to make data-driven strategies. Start your 14 days free trial now!
CallHippo (callhippo.com) has 654 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
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John D.
My experience with CallHippo was average. The customer support is not so good and the service if okay.. I am kind of neutral here.
sam J.
CallHippo has transformed how we manage our business communications. The dashboard is incredibly intuitive, making it easy for our team to use from day one. Its seamless integration with the tools we already rely on has made our processes smoother and more efficient. What stands out most is the excellent customer support. If you're looking for a reliable communication solution, CallHippo is a top choice.
Patnas
I bought a license and I cant even call out. They don't give a refund. Useless.
Response from CallHippoAug 6, 2024
Hi Patnas, My sincere apologies for your experience. I just tried retrieving your account with your current profile name "Patnas". However, I couldn't find any details with that term. Please share your customer ID (available on the last invoice) or contact me at [email protected] and I will do my best to resolve it for you. Once again, my sincere apologies.
Professional G.
Very scandalous company. Clickbait. Very sketchy and misleading sales tactics. Annoying interface. They are obviously just harvesting email addresses and other information and nobody would actually "buy" anything this company sells. This appears to not even be a real company but just a front for data mining.
Response from CallHippoJan 9, 2026
Hi There, My sincere apologies for your experience. I tried locating your account using your current profile name, but couldn’t find it. However, I would love the opportunity to resolve any issues you faced. Please reach out to me at [email protected], and I will be more than happy to assist you immediately. We truly value your feedback and are committed to ensuring a positive experience. Kind regards, -- Vijay Thakor
customer
Scammy terms and conditions. Not a good company. We used it for our website, and when we were automatically charged for a whole new year when we didn't want to, they refused to refund the money even though we didn't even use their service. Almost 300 USD down the drain. If you have a chance, get an alternative company that does the same thing.
Lena W.
Their support department doesn't answer. Only after my first question about whether it is possible to buy UAE phone numbers, they blocked me. Awesome support!
Agnel R.
I bought a number from call hippo recently. i subscribed for a trial and i really like the call quality. but their service is horrible. i cancel my subscription without my notice. then they send me an email saying your subscription was cancelled. i texted them and ask for a reason they said i dont have a website. since we are newly registered company we are in the process of website. they should have put my account on hold and asked for the documents to be verified. instead they just cancel my connection. these people are so un professional. i would not recommend anyone to take their service. yes their pricing is also high. you have to pay 15$ for SMS. you have to pay 40$ for calls. crazy. not worth for that quality. i don't mind paying for a good quality. you can find more services like them even cheaper. --------------------------------------------------- I am updating this review keeping my old comments. coz yes i did face an issue with this company. but later there were 3 gentlemen called me and they help me fix all the issues i mentioned above and gave 1 month free + 15% free on my billing for lifetime. also the best part is they were listening to my suggestions and willing to fix it. also i would like to recommend this to all my friends and familt
Rana A.
It's too expensive, didn't mention about credits on their pricing plans, I purchase number then I can't even receive calls or messages until i deposit balance. and worst customer support services as well ! Greedy greedy greedy and they charge for other months without confirmation and their is no option to stop renew so we have to cancel and delete this account !!