CallHippo, the most powerful and easy-to-use VoIP based Virtual Phone System, which takes your business productivity & sales engagement to the next level. Get Local or Toll-Free Numbers of more than 40+ countries around the world in just a couple of clicks. CallHippo app provides real-time information and analytics about the users. It allows teams to collaborate on calls and seamlessly share information among them, allowing managers to make data-driven strategies. Start your 14 days free trial now!
CallHippo (callhippo.com) has 654 customer reviews on Five Star Index, with an average rating of 3.6 out of 5.
Also known as
callhippo.com
Website
callhippo.com
Category
IT & Communication
Location
Walnut
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 20% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
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STAY AWAY!! Do not engage with this useless company - their software glitched and i couldn't get registered for 4 weeks!!! And when I asked for a refund - their support says "we don't have the ability to refund" - so if you want to play with them in chat all day, go for it. But this has cost me hundreds of dollars and wasted days of my time. YOU HAVE BEEN WARNED
Response from CallHippoJan 16, 2025
Hi Graeme,
Thank you for sharing your feedback, and I sincerely apologize for the experience you've had. I was able to locate your account, and I completely understand your frustration with the level of support you’ve received. This is certainly not the experience we strive to provide.
One of our customer support experts will be in touch with you shortly to ensure your concerns are addressed and resolved promptly.
We are committed to making things right, and we appreciate your patience. Once again, my sincere apologies.
Kind regards,
Deepak
VP
Vikky P.
It is one of the worst tools I have…
It is one of the worst tools I have invested in to date.
The power dialler sucks. I can dial manually faster than the power dialler. 90 calls in 2 hours.
No real time update on what's going on with the list.
Eating dollars even when you have 00 conversations.
Free tools perform better than this
Response from CallHippoFeb 10, 2025
Hi Vikky,
Apologies for your experience.
I tried searching for your account with your current trustpilot profile name. However, I couldn't find any account registered. You can simply email us at [email protected] so I can resolve your queries.
Looking forward to assisting you.
PH
Philip H.
WORST EXPERIENCE EVER
WORST EXPERIENCE EVER. I just purchased the Singapore plan for unlimited calls for $30/monthly plan. When i went to add the number, i was unable to add any SG numbers. The error message popped up "You have purchased a plan with SG unlimited Minutes, please Select SG number to Add.". WTF
When i contacted support via chat, i was guided a series of questions. I thought the chatbot could help me. But after back and forth messaging, the chatbot told me to contact sales email. AGAIN, WTF
I got so angry I had to STRESS EAT. I just sent an email to support and sales email. This better be fixed immediately.
PLS FIX THIS ASAP.
Response from CallHippoJan 16, 2025
Hi Philip,
Thank you for sharing your feedback, and I sincerely apologize for the experience you've had. I’ve tried to locate an account under the profile name you provided, but unfortunately, I was unable to find one.
Please reach out to me directly at [email protected], and I will ensure your queries are resolved promptly. I assure you that we are committed to making things right for you.
Looking forward to assisting you further!
Kind regards,
Deepak
JA
Jay
Data collectors why dum ass mf I will…
Data collectors why dum ass mf I will send my ID all info via email and than do it again 3 party to obtain number . I hope someone expose you wipe you from existence cooksuckers
Response from CallHippoJan 16, 2025
Hi Jay,
Thank you for sharing your feedback, and I sincerely apologize for the experience you've had. I’ve tried to locate an account under the profile name you provided, but unfortunately, I was unable to find one.
Please reach out to me directly at [email protected], and I will ensure your queries are resolved promptly. I assure you that we are committed to making things right for you.
Looking forward to assisting you further!
Kind regards,
Deepak
ST
Stamegy
THE WORST VOIP SYSTEM, NON PROFESSIONAL, LIARS, AND SHADY
THE WORST VOIP SYSTEM OUT THERE!
Firstly, I called them on their support to ask if I can establish an account and not get banned. They said All is good and I can.
Secondly, I purchased a starter plan.... a day went by, no issues, another, no issues, then another, no issues, but somehow on Day 17, they decide I NEED TO VERIFY DOCUMENTS AND THUS THEY BLOCK MY ACCOUNT WITHOUT A NOTICE!
Now they are telling me I cannot use this service without a company registration document given to them, like seriously? Why let me use it for 15 days? And just when I was getting the most out of my cold calls they ban me?
Don't ever think of investing a penny even into these liars! They just want you to buy and run with the money!
I'd rather stick to cold DMs and cold emails than do CallHippo for my cold calls.
-1000000000/5 rating from my side
PS: (Edit after their reply ) Despite numerous support calls and emails, nobody ever mentioned... I asked them all explicitly about the number of calls I was to make, the purpose of calling ( selling for myself) and when the support asked me , I told them I can give them a working website if that is required to get things going.
As for the company documents, this was freelance work ( and I told them this over the call ), there is a freelance company website meaning its just me routing my clients to my personal account, no registered LLC in play, and if someone thinks they need it, they should be honest and upfront.... not wait for 15 days and hundreds of calls already made to "sabotage" it all..... Feels like some wannabes are tryna get this thing going, and the support is all selling promises and nothing else.
PPS: GHL is clear, and they don't ask for cOmPanY REgisTration documents from freelancers , nor agencies... nor they block you right off the bat..., neither they sell lies on query/discovery call or email support.
+ It is not STAGEMY, its STAMEGY...... thank you..
Over and out!
Response from CallHippoNov 11, 2024
Hi Stamegy,
Thank you for sharing your feedback. I understand your frustration and I'm sorry for any inconvenience you’ve experienced.
Our services are specifically designed for businesses that have an active website and a registered and active business. This policy is in place to ensure compliance with industry regulations and to provide a secure environment for all users.
Since the website wasn't accessible, the compliance team contacted for documents to verify details for security and compliance purposes. This helps us ensure that the service is being used appropriately and in line with our terms of service.
As part of this process, you can simply send over the documents and information. Once provided, they can review and confirm whether your account remains active, or if additional actions are needed.
I understand that this process can feel disruptive, but please know that we’re committed to resolving these issues quickly and fairly.
If you have any questions or need assistance submitting the required documents, our support team is more than happy to help. You can contact them at [email protected]
Thank you for your understanding.
ZH
Zakir H.
Terrible experience with CallHippo
Terrible experience with CallHippo. Specially their staff ananya is very unprofessional & she is very arrogant. We have a good video call introduction & as we about to sign they sent me an email that not meet the necessary criteria for business verification and sign-up. I not even provided my company information etc. How they judge that? Thanks i didnt become part of this scam. Never recommend to anyone
Response from CallHippoNov 6, 2024
Hi Zakir,
I sincerely apologize for any inconvenience caused. I truly value your feedback and appreciate your understanding.
To ensure the highest standards of safety and security, we require that all email domains meet specific trust criteria. Unfortunately, the domain you provided does not currently meet these requirements, so we were unable to enable it at this time.
If you have an alternative email address or domain that meets these criteria, please feel free to share it with us, and we’d be happy to assist you further.
Thank you again for your understanding and cooperation
Once again, my sincere apologies.
HU
Hunter
TERRIBLE SOFTWARE!!! STAY AWAY, NO REFUNDS!
Horrible customer service, extremely clunky software, and no refund policy because they know that if they had one they’d go bankrupt.
Response from CallHippoNov 6, 2024
Hi Hunter,
My sincere apologies for your experience. I just tried checking your email and account with your current profile name. However, I couldn't find it. Could you send an email from your registered email address to [email protected] and I will quickly look into it and resolve it for you.
I look forward to hearing from you and once again, my sincere apologies.
RD
Richard D.
Horrendous customer service
Horrendous customer service. Don't show up to calls, ignore emails. Only interested in making you buy then they give 0 support whatsoever.
Disgraceful business that surely won't last with customer service as bad as this.
Response from CallHippoOct 7, 2024
Hi Richard,
My sincere apologies for your experience. This is certainly not the level of service we aim to provide, and I completely understand your frustration.
I see that one of our dedicated team members has got in touch with you. I can assure you that he is dedicated to resolve all your queries.
Once again my sincere apologies for your experience.
