Call Management ResourcesReviews of callcmr.com

Response from Call Management ResourcesJul 2, 2021

Thank you, Aaron! We work to make sure that your calls are answered as if you were answering them yourself. We are happy to hear you recognize the great lengths we go to make sure we have the best call center agents in the industry. We truly appreciate you putting your trust in Call Management Resources.

Response from Call Management ResourcesMay 25, 2021

Wow! Thank you Harvey for the great feedback and the 5-Star review. Being an extension of your business, as if we were sitting in your office, is a main priority for most of our clients. We are glad to hear we are exceeding your expectations with our service.

Response from Call Management ResourcesMay 24, 2021

Shara, We are so sorry for these issues. Dennis Vanke, our Director of Client Services, is looking at your account today. We work to deliver the best service and apologize that we have not lived up to your expectations. Update: Shara, Dennis Vanke, our Director of Client Services, reviewed your account and reached out via email to you today. Please do not hesitate to contact him if this happens so that we can correct any issue immediately.

Response from Call Management ResourcesMay 24, 2021

We are glad the system is working as designed. Please do not hesitate to reach out to us if you ever have any cause for concern. Our team is available 24/7/365!

Response from Call Management ResourcesMay 24, 2021

Dennis, First and foremost, we apologize for the issues you details. Dennis Vanke, our Director of Client Services, is looking into this immediately and will get back to you today. We will make sure moving forward our service performs to the standards you expect and we hold ourselves. Update: Dennis, We understand that Dennis Vanke spoke with you this afternoon and we will resolve these issues. We have made changes to the account so that the phonetic spelling and the actual spelling of your company name on the account do not cause any confusion for our agents. We value your long-time business with Call Management Resources and hope you do not hesitate to reach out to us if you have any issues in the future.

Response from Call Management ResourcesMay 24, 2021

Thank you, Dwayne! Through high standards in hiring, rigorous training and ongoing evaluations, we are grateful the professionalism and care our agents convey to your customers shows.

Response from Call Management ResourcesMay 24, 2021

Thank you Catherine for being a Call Management Resources client. Being flexible and providing customized solutions keeps our clients happy. As we like to say, "If you can do it on the phone, we can do it for you."

Response from Call Management ResourcesMay 24, 2021

We put top priority on solving client issues; that's why even our top executives are on-call 24/7 to quickly respond when a fix is needed. Thank you for choosing Call Management Resources as your call answering partner.