Call Management ResourcesCall Management Resources offers US-based answering service & call center solutions. We've been in business since 1959 by earning the trust of our clients and delighting their callers.Missed Calls Cost You Money.Answered Calls Make You Money.We Answer Calls.©
Call Management Resources (callcmr.com) has 47 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · Solon, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cincinnati, Ohio
Excellent
Sales & Marketing · Cleveland Heights, Ohio
Excellent
Showing 4 reviews with 4 stars · Clear filters
Tom M.
Answering service is great and that communication works fine. The website is outdated and a little difficult to navigate.
Response from Call Management ResourcesMay 5, 2022
Thank you for your review. We agree and are releasing a new client portal soon. We think you will be pleased with it. Thank you for choosing to partner with Call Management Resources.
Shara K.
OK, MESSAGES ARE MESSED UP OR WRONG AT TIMES
Response from Call Management ResourcesMay 24, 2021
Shara, We are so sorry for these issues. Dennis Vanke, our Director of Client Services, is looking at your account today. We work to deliver the best service and apologize that we have not lived up to your expectations. Update: Shara, Dennis Vanke, our Director of Client Services, reviewed your account and reached out via email to you today. Please do not hesitate to contact him if this happens so that we can correct any issue immediately.
Jeannine P.
I have little communication with Call Management, I guess that is because the system works well and we are having no issues.. If I reach out, the issue is resolved very quickly.
Response from Call Management ResourcesMay 24, 2021
We are glad the system is working as designed. Please do not hesitate to reach out to us if you ever have any cause for concern. Our team is available 24/7/365!
Mid Ohio A.
Customer service is top notch and they do their jobs, however they have made some minor mistakes and their portal is a little outdated.
Response from Call Management ResourcesMay 17, 2021
Our apologies for the mistakes. We are always working to make sure we are error-free and we are reviewing your account to make sure we can provide the best service possible. We couldn’t agree more about that outdated portal and we are excited to be releasing a completely overhauled portal in the next two months with a new mobile app! We think you will be really happy with the new interface. Thank you for being a valued client of Call Management Resources.