CalExoticsReviews of calexotics.com

Bought the Mimi Back Door Love Doll, which isn't sold on their website anymore I don't think but I got mine on Ebay. I couldn't figure out how to open the openings, the poor and lackluster directions were just that, poor and lackluster. I contacted them via email, and expected them to respond in a day at the earliest, weeks at the most. Lisette responded within the hour, asking for photos of my issue, which I sent, and then she responded within 20 minutes with a video that immediately fixed my problem! Excellent and speedy customer service, as for the product, it's very unique and I wish they made more anime/cartoon style dolls.

I bought a toy for $75 from a local store and when I opened it, it was not functional. I filed a claim, printed off what the wanted me to, and paid $25 for shipping almost 3 weeks ago and have not gotten a single email about my order being replaced or even received. That’s $100 dollars down the drain. I have called multiple times and left voicemails but still nothing.

We bought 2 of their app controlled wearable vibrators as a fun thing to do as a couple. Except their app has a section that allows the user to connect and control the toys of strangers. Absolutely NOT something a healthy, committed couple needs to have in an app meant to control a toy they bought for themselves. Especially to then name the app "Love SPOUSE." the app was immediately deleted and since we can’t return them, and there is no other remote to operate them, the toys will end up in the trash. Stay away. Every other app controlled toy we’ve tried or seen only controls the toy, this one is just a new way to get involved with AI porn.

Bought my first one not two weeks ago used it once and then changed batteries 4 times still won't come on. Won't ever be purchasing again

Great customer service all the way.

I recently just switched over to CalExotics and it was a nice surprise because I was so used to other products that didn't feel like this product. It's got a different texture then a lower the other toys and this one seems to go a lot longer and gives you more stimulant because of the soft texture it's extremely addicting and honestly you'll get tons of enjoyment out of this this is my own testimony no one's paying me to do this I have purchased a lot of toys over the years and when there's something good to be talked about I definitely share so give it a try I guarantee you'll be happy and excellent warranty they stand behind their clothes 100%. So goodbye yours today and try it out leave your comment don't be shy and thank you to the company CalExotics for thinking about us guys and built something for us to enjoy great job keep up the good work

I would like to give recognition to Nichole Grossmann. She recently helped me with an issue of trying to find a specific adapter. This young lady responded to every call and email I sent. She even remembered my name on the 2nd call. Everything was exactly as she told me. Nichole went above and beyond to provide excellent service; I appreciate her so very much. Nichole is definitely one of your best! Thank you, Nichole. Naomi Farris

I got my replacement toy after my one I bought was broken when I went to use it. They sent me some crap apology and a (can’t say the word in reviews) ring that was probably $1. I am female and I am gay. So thanks for that. It’s useless to me. I wouldn’t even be mad or make another review except for the fact that they still didn’t pay for the shipping when their product was broken from the start. I’ve been buying sex toys for 15 years. Never seen a company that is so tone-deaf. I guess at least I got a replacement? But I had to work for it. Get better business practices and stop telling people you’re “not Amazon” and don’t have your own shipping company (I can’t believe they said that, I’m still rolling, so good!) because you’re too cheap to pay for people’s shipping. Just say it instead of lying that you can’t cover the shipping. Edit: just tried the new one, does the exact same as the last one. Overheats, shuts off. This is just sad. I suspect they just sent the same one back to me, or they’ve never quality tested anything. Hilarious!