Cal.com, IncReviews of cal.com

Excelente serviço, porém faltam algumas poucas funcionalidades para meu caso de uso (agenda clínica, profissional autônomo). Espero em breve voltar aqui para mudar a nota para 5 estrelas. (Idioma: português brasileiro).

AI wasn’t very helpful. Waiting time for Millos was unexpectedly long. Otherwise all good. And I had a misunderstanding that “limit booking frequency” meant how many times this event can be booked by each person, instead of overall. Also the app has a bug that I couldn’t turn off the limit even after I pressed save after turning it off, for a few times. So maybe there’s a bug there. Glad I figured it out at the end using my laptop. Thank you for the help.

Great support who were able to quick to resolve our issue.

mes 2 interlocuteurs ont été rapides et efficaces. merci

I wasn’t able to chat with a person at the time I reached out (the team may have been off for the day). But I Loved that by the time I logged back on the next morning the problem was fixed and a refund was already given, along with next steps for getting the plan that actually suited us.

Straight to the point and pretty fast.

Overall its been good. Our first choice was Calendly but their integrations are limited which led us to Cal. As to why cal wasn't our first choice: at first glance, it appears quite complex, a lot is there. Dashboard UI is unintuitive specially while using teams. Navigation: First i select teams menu, then i choose the team, then there's a whole lot of new menu options jammed along some previous ones and that menu disappears if i select teams event types which takes me back to landing page. navigation is bothersome and confusing. there are two menus billing & manage billing? quite confusing. Availability: if there's a team event, and i created a specific availability, only i can edit it. the availability for team events should be editable by any of the team members. it creates a bottleneck and dependency on one person currently. Billing: if there are multiple owners, i'd like to at least be able to view previous invoices on all accounts if not the current payment details. Scheduling: i've figured out the round-robin and fixed hosts thing by now, but its not intuitive as well. Apart from the highlighted issues, overall experience in interacting with apis and scheduling has been great. overriding feature works really smoothly.

Jose was great: kind and effective. I gave 4 stars instead of 5 because his response took several hours. This didn't bother me, but I assume it may be a staffing issue, so thought I would mention that.