Laura R.
I am a new user
I am a new user. They have apps that can connect to all of my calendars (ical, ics and google calendar). And Milo at customer service helped me complete setup and was super helpful! Updated review - while the product is great, they falsely advertise that even the free version is HIPAA-Compliant. Instead, when my small medical practice asked for the BAA, they stated it is $300 per month ADDITIONAL. We are not using this product
Response from Cal.com, IncMar 27, 2024
Hey Laura, I'm happy Milos was helpful in our support. We take every ticket very serious. Help me understand where you found the false advertising, we do not advertise free HIPAA scheduling anywhere (i.e. on cal.com/pricing it's included in our Enterprise Suite, or separate as an addon). BAA's requires us to take a decent amount of risk, and close to every service in the Tele-Health industry has to charge for dealing with PII. You might be able to use cal.com without processing PII by not asking for any medical data. A lot of people have been able to offer generic appointments this way, and then ask for PII in a separate anamnesis tool. Either way, I hope we can either win you over as a customer or at least as a happy reviewer 🙏 Best, Peer Co-Founder of Cal.com