Alanna O.
Don't expect the "support" you're looking for
I ordered two sets of cakes based on the sizing recommendations. For me, the product doesn't fit the way it should. They are unflattering and create bulges where they should be supportive. I submitted a customer support request, but did not hear anything back. To be fair, I was outside the return window of 21 days when I finally got around to trying them on. The bottom line is that the cakes don't fit, they are unworn, and I was never responded to when I asked for customer "support". I was offered a discount on my next order, but come on...am I really going to order another set from a non-responsive company who's product is unflattering and doesn't hold me in? So ladies, do your homework. You can roll the dice and give these a try, but don't expect to get the "support" you deserve.
Response from CAKES bodyAug 21, 2026
Hi Alanna, we're sorry your support request didn't receive a proper response - that's a gap on our end and we understand how frustrating that is, especially when you were already disappointed with the fit. We do want to clarify that depending on which CAKES product you purchased, aside from the Cleavage Bra, CAKES Tape, and our new CAKES Lift, CAKES Covers are designed for coverage and going bra-free rather than lift or structural support. We wish that had been clearer upfront so you could have made the best choice for your needs. Fit can also vary based on breast shape and placement, and we'd genuinely love the chance to help find a better solution for you. Please reach out to us at [email protected] and ask for your case to be escalated to a manager - we'll make sure you're taken care of properly this time. 🩷



