Lisa S.
Buyer Beware - Disappointing Experience
I purchased the CAKES Cleavage Bra in size DD+ (for reference, I typically wear a 32DD). Luckily, I snagged it on sale and saved about $14 off the regular price. Shipping was fast, and I set it aside to try the next evening after my shower. I followed the instructions exactly—applied to clean, dry skin with no lotions or moisturizers. Right away, the cups were tricky to place. They stuck to everything, which I initially thought was a good sign. However, I quickly realized they were likely too large—the front closure was already touching, offering no room to create cleavage. Still, I went ahead and clasped them, hoping for the best. The moment I moved my arm, the cups started peeling off. I tried smoothing the edges back down, even warming the adhesive with my hands, which gave me about 10 more seconds of wear before they lifted again. No lift, no support, no cleavage—just frustration. To make matters worse, when I contacted customer service to report the issue and request a refund (without a replacement), they charged me a $4.99 “processing and handling” fee but didn’t even want the faulty item returned. Yes, they refunded most of the purchase price but refused to waive the fee. So in the end, I paid $4.99 for a bra that failed completely and terrible customer service from a company that clearly doesn't want to be held accountable for their shoddy product. Save yourself the trouble. Honestly, cupcakes would’ve done a better job—and at least you’d have a treat afterward.
Response from CAKES bodyApr 1, 2026
Hi Lisa, thank you for such a detailed and honest account — we're sorry the Cleavage Bra didn't deliver the experience you were hoping for, especially after following the instructions so carefully. The fit issue you described, with the cups touching at the front closure, does suggest the DD+ size may not have been the right fit for your shape, and we recognize that's not always easy to determine before trying the product. Regarding the processing fee — as we outline in our returns policy, the $5 fee covers the cost of your original order fulfillment and shipping and is not a return charge, though we understand it feels frustrating when the product didn't perform as expected. We appreciate you taking the time to share your experience.