Caesars Palace is Las Vegas hotels at its finest. This majestic resort redefines luxury offering the best rooms, casino gaming & entertainment in Vegas.
Caesars Entertainment (caesarspalace.com) has 58 customer reviews on Five Star Index, with an average rating of 1.6 out of 5.
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Lance J.
Don’t ever use Caesar sports betting app it is atrocious!! For example you can’t even bet on a soccer match for a team to win outright! No I’m not even kidding. What we the score is at 90 minutes is what the bet is there isn’t even an option to bet on a team to win. I could code a better app when I was 14. Disgusting customer service will tell you to grow up and quit complaining if you question the app. Seriously disgusting.
Gail C.
Best location on the strip in my opinion. My husband and I visit vegas yearly for our anniversary and recently have made Caesars our regular spot. Price + location combo makes it tough to beat. AND if you tell them you're staying for your anniversary they leave you a little treat in the room.
Joseph I.
I have been staying at Caesar's since they opened. Totally disappointed last week. The rooms have gone downhill and need major updating. The casino's are so smoke infested and in need of full time ionizers. Walking threw there made me want to vomit. The phone system sucks and its virtually impossible to get management or the front desk on the phone to solve problems. Our initial room assignment had been smoked in and the maid couldnt even tell that happened. It was so disgusting we insisted upon changing rooms immediately, which was a big deal. Worst part is that we couldnt find Buzz Pop Cocktails being sold anywhere in the hotel or at 2 other brands.
Courtney M.
It was my first time staying in Vegas, and honestly, Caesar's was horrible. They are currently not offering housekeeping (during this covid time it's critical). The rooms were so dirty when we arrived (blood on sheets, dust all over the nightstands) they also charge on an additional $50/night which is a hidden and deceiving resort fee (for what?). We asked to have the fees removed considering many amenities were closed in the hotel and a "resort fee" is just a fee to get more money out of you. The manager MAYTE then came out and was so rude to us with horrible customer service. The pool was completely freezing and you can't even sit at your lounge chair by the pool without the security bothering you about covering your face. It wasn't even enjoyable having them watching you while you are outside and socially distancing from other people. Don't waste your money on this hotel.
JC M.
Uno de mis lugares favoritos en Vegas. Siempre excelente servicio e instalaciones de primera. Además tienen el mejor bufete de Las Vegas.
Angelo D.
The customer service is second to none in Las Vegas hands down. They are very helpful and concerned for you enjoyment. Thanks
Gary W.
Love love love Caesar's Best hotel in Vegas with the nicest staff, saucy waitresses and fantastic pools. They love a bit of Elton John and Seinfeld in the arena though, so clearly nobody's perfect Everything about Caesar's says class, even down to the security staff, lifts and toilets. It really is a pleasure to have a wee in Caesar's. Mentioned we were on our honeymoon and were upgraded to a jacuzzi suite, which was nicer than thinking you have rats in your house only to discover you have Borrowers. Then making them fight each other for food. Not Caesar's food though, obviously. That's too good for Borrowers. Buffet is amazing too. LOVE IIIIIIIIIIIIIIIT!
Christian
Good location, nice rooms, helpful staff. Have stayed twice and will probably go back. Resort fees are ridiculous, but are assessed at most Vegas hotels. No longer offer robes, at least not in mid-tier rooms. Bummer.
