Caesars EntertainmentReviews of caesarspalace.com

I wouldn't recommend to anyone to place bets with Caesar's Sportsbook (c/oTN SportsBook). This corporation has no problem accepting my deposits when placing a bet. The issue arises whenever I have requested withdraws. For sake of brevity, I have been in constant communication with customer support in attempts to remedy the issue. I have been unsuccessful since 09/02/2023 in rectifying payout issue. Today I spent two hours going around in circles with different representatives and no resolution. Caesar's SportsBook personnel claim that the issue is with my bank or the payment processor. This is nonsensical for Caesar's SportsBook has no problem taking deposits from the same card. Beware.

Never Again will I Stay/Play/Deal with Caesars Entertainment. Ever since Eldorado bought out no one is happy with Promotions, Entertainment, Hotels, Experience. Three Diamond Levels? What separates Seven Star from Diamond? Same lines to wait in, same parking, same everything. Whomever created should be fired. What’s incentive to make Seven Star? Trip? MGM, Hard Rock and several other companies no longer match our cards…why? Because they hand out Diamond just for walking in door. Worst company ever. Thanks to Eldorado you have destroyed an icon.

We tried to communicate with them regarding a reservation at The Paris Las Vegas but between March and July we got not response. I handed in a letter of complaint on arrival at the hotel. They did not contact us. I rang guest services (of which there were literally non) and was repeatedly told that a customer services manager would contact us. They never did. Beds were not made or bins emptied for the duration of our stay. Beware of eating in their restaurants or drinking in their bars. Quality is mediocre and prices are sky high! We paid over $17 for 3/4 of a pint served in a jam jar and were then told that we had to drink up as they were closing. Lifts failed. The Eiffel Tower was shut on one occasion that we went to go up and there was a notice stating that this was due to the weather. When we enquired we were told that the real reason was lift failure. That sums up the approach they have to integrity. We couldn't join the rewards programme online before we travelled as the application form prevents application from countries in the EU. I pointed out that the UK had not been a member for some years but clearly they can't be bothered to do an update. It is a shame that they are so dismissive of their clients as it is a good location.

Caesars Entertainment doesn't even deserve 1 star. I made reservations, hotel & air, 3 weeks ahead of time. Three days before arriving, I had to cancel due to my mom being in hospice and her declining health. Caesars Entertainment refuses to do anything and now I lost over $1,330 or should I say Caesars Entertainment stole over $1,330 from me. I wanted to go back in September or October when things settled down but now I have no intentions of ever going back. I won't give them the chance to steal any more money from me. Caesars Entertainment tells you, you can save money by booking hotel and air through them. Don't do it. First, I saved a whole $5.80 on over a $1,330 purchase. If I purchased separately I would've been able to recoup my airfare to use at a later date. Now over $1,330 has been stolen from me. Never again.

Caesar’s Palace is not the same anymore. Pre-Pandemic we were always treated like valued customers. Post pandemic in April 2023, the hotel has gone down hill. The rooms are not the cleanest, ie: the vents in the room and mirrors were full of dust. The cocktail waitresses do not come by as much while playing and when we tried to flag one down we told her we had been playing for about 2 hours and wanted a drink. We pointed out that we had not seen any waitresses come by. The waitress then said if we wanted a drink we could go to the bar and purchase some. Cocktail waitresses seem miserable to be working there which reflects their poor attitudes. Then at check out morning, an unknown employee was knocking at our door at 9am asking when our checkout time was. I called the front desk to verify that it was 11am and complained about the knock on the door and the person that answered the phone didn’t seem to care that we were inconvenienced. Uber cannot drop you off at the main entrance and it seems like you have to walk forever down the sidewalk with your bags just to reach the main entrance. The hotel only lets taxis in the main entrance. This place is not the same anymore.

This APP is a joke, when you move up in levels its programmed to reduce bonuses and pay screens. Even I increase bet its worst. If this is for entertainment why would you program it to just spend with nothing matching or bonus. If you think I'm going to spend money you're wrong. if it take all my credit I will just uninstall, there are too many other slot apps that will allow me have entertainment. The creator and programmer is only focused on people buying credits which is stupid. I wouldn't spend one penny for this trashy APP. This App isn't one star that's why your rating is low. If you want to make money sell your software/program to actual slot machine makers in Vegas. APP store isn't place to try get rich and portray it's for entertainment. Bottom line Ceasar is the worst slot app ever.

If you are a star, with millions of dollars, you may be treated with honor. If not, you will spend your more than US$ 1.000 a day to get stressed. The more you complain the more you will be mistreated. Sentences like. If you want you can wait. If not you can leave. If you ask for the hotel manager by phone, the phone will be hung up on you. If you ask for a front office manager at the front desk, the same person who told you he is just an not experienced help and does not know anything. Tells you to come back stay in line of over 300 persons, a few hours later on says he is the front office manager. Never saw someone made promotion this quickly. On top of that he threatens you if you do tell him he is not fit for the job. Worst experience in my life out of more then 100 hotel visits. Will never stay in Caesars Palace hotel, even if paid a million. I have never been in jail but this is what it should feel.

Do not use caesar's sportsbook! They are known for holding players funds and not paying out! Especially for large amounts, absolutely shameless scumbags. Look up caesars sportsbook fined for not paying hockey bet out or look at other reviews for tons of examples.