MikeDIY
DIY Reccomended
The description was exactly as shown on the web site. The measurements were exact so planning and what was delivered matched. The order process was easy and the estimated delivery date was actually exceeded. The cost was one half of what my builder installed, which required going through local dealers and paying their profits. I used the videos to get an idea how to assemble, and after the first one, I was able to breeze through the other 3. Everything fit and there were extra hardware, which saved any frustration. Customer service was very helpful with several questions I had and even went further to order a piece not on the web, but was in stock. With the job , it done looks professional and cost over $1,500 less than having to shop out. Only issue I had was some damage I didn't see when I first inspected after delivery and after the short time you have to report. Fortunately, the 2 blemishes were hidden anyway during construction, so I did not have to deal with this issue. While I understand the short reporting after delivery window, it is more difficult to meet with so many pieces to inspect, prior to assembly. Without some additional grace period, I will thoroughly inspect each piece in detail, next time. I think you should also start selling closet cabinets and equipment and give some competition to the gouger custom companies out there! I will be the first to place my order!