Karen F.
Did not like it
The lumbar cushion can’t be adjusted. It’s too low in the chair making the chair uncomfortable. I’m so disappointed. I wanted to like this. I gave it two stars because everything else about the chair is perfect for my size.
Response from CabevibeJul 17, 2026
Hi Karen, Thank you so much for taking the time to share your honest feedback. We're truly sorry that your experience with the chair wasn't what you had hoped for. We completely understand how disappointing it is when a product that otherwise feels like such a great fit doesn't provide the comfort and support you need. We also want to sincerely thank you for your patience throughout our email conversation and for taking the time to help us better understand the issue. We know you've already put a lot of effort into trying different adjustments, and we genuinely appreciate it. We've just sent you a follow-up email with our proposed resolution. Whenever you have a moment, please take a look at your inbox (and your spam folder, just in case). If you don't see it, simply let us know and we'll be happy to resend it. Our goal has always been to make sure every customer feels comfortable and well cared for, and we'd truly appreciate the opportunity to make this right for you. Warmly, CabeVibe Customer Support