Zoe F.
Excellent customer service
Excellent customer service! I contacted customer service to cancel my order since the chair was cheaper on amazon and they price matched amazon so I didn't need to cancel. can't wait for my chair!

Welcome to CabeVibe, where comfort, beauty and innovation come together to provide you with a better working state and life. We insist on putting people first, starting from the user's working style and physical feeling, combining the spirit of honest craftsmanship with the concept of continuous optimization, polishing each product to ensure that each chair has both excellent support and elegant design.Every user feedback is the driving force for us to keep moving forward. We promise to provide free shipping, 3-year warranty and professional customer support to every customer, so that the purchase and use process is worry-free.We hope to establish long-term relationships with customers and welcome your feedback to help us continue to improve and innovate. CabeVibe hopes to make healthy, comfortable and well-designed ergonomic chairs within reach, whether at home or in the office, you can enjoy a comfortable experience of caring for your body.Share your CabeVibe experience and inspire more people to improve the comfort of their workspace. Join the CabeVibe family and experience a more comfortable life and work comfort.
Cabevibe (cabevibe.com) has 84 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Office Space & Supplies · San Jose, California
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Showing 77 reviews with 5 stars · Clear filters
Zoe F.
Excellent customer service! I contacted customer service to cancel my order since the chair was cheaper on amazon and they price matched amazon so I didn't need to cancel. can't wait for my chair!
Ann N.
I am a petite woman (5'2) so office chairs that fit my size, and truly feel comfortable are nearly zero. Recently getting diagnosed with radiculopathy was truly an eye opener to just how badly I needed something with ergonomics that fit me. It took days of searching through big box stores and online sites as well as many returns till I found a single chair that fit me. Fitting me is an understatement as the chair fit me perfectly! From the extremely easy and quick instructions to the timely shipment, everything was perfect. My feet actually reach the floor now and the seat depth and width is actually short enough to accommodate me! The lumbar support feels like a hug and truly wraps around my feminine body and the headrest cradles my neck so wonderfully. Even the seat cushion was meticulously designed to fit my body and is shaped in a way where it forces you into an ergonomic position. With so many features, they still managed to sneak in a footrest, fully washable covers for the footrest and lumbar support, and even an adorable clothing and bag hanger on the back (I love that I can use it like handles when moving my chair too!). Everything about the chair is of high quality from the lightweight yet robust frame to the striking colors and modern design of the back. I tried to wobble parts to no avail. It felt so good day one after assembly, I refused to get up, seeing how it was the first time I have ever felt relaxed in a chair. So much good in a chair yet it was only the beginning. I feel like calling it customer service is doing it a disservice. I'd rather call it customer love - and began from the beginning. From asking CabeVibe about what chair would fit me and getting comprehensive information that actually pertained to getting a coupon and extremely fast shipping. But it didn't end there. After posting a review on the site raving about the product, they sent me an email of true heartfelt emotions and love for it. And then they took it a step further by gifting me a product from their lineup as appreciation. After I replied, they continued their kindness. Radiating so much care for the customer with our ongoing messages, I honestly cannot create an emotion worthy of my thoughts on it - because it is truly unreal with just how kind and caring they are. A true representation of CabeVibe: embodied through their products, and their company. One of their slogans is caring about how you work and feel, but this. This is so far beyond that, I will remember this forever in the same way that I will cherish this chair. My back, spine, neck, butt, and especially my feelings are extremely grateful.
Cindy
Great for my petite size, already seeing a change in my lower back pain after just a week.
Chelsea
I love my chair!! It feels sturdy, well made, and great for me who is 5’2”. It also shipped and arrived the same week I bought it which is wild. For someone who constantly is changing how they sit, this is great!
Ronald B.
Customer service responded to my inquiry with speed and great advice. Overall wonderful experience. Wonderful product.
Kathy
The back rest is everything described. It works very well in providing back support and it is easily moveable to other chairs. I am quite happy with it!!
Robert
I highly recommend the M3 spine support. I especially appreciate that it can be adjusted to the individual. Also, the Cabevibe customer support is outstanding and Lia is the best customer support person I have ever worked with!
Stephanie
I ordered this seat for my father who has pretty severe lower back pain, but after looking further into the details, I discovered this item wouldn’t be a good fit for him specifically. After reaching out to support over the issue and requesting a cancelation, they told me I could keep the seat for myself and they refunded me right away. That’s such wonderful, unexpected customer service. I work at a computer all day and have been using this seat for 30 minutes a day for the past week and can already tell a difference in my own posture and lower back discomfort. I have already recommended this seat to my coworkers, it’s a great product!