LoftieLoftie is listed under Home Goods Stores.
Loftie (byloftie.com) has 260 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Harry B.
Very helpful customer service! Had a small issue with my clock and they helped find a great solution. Responsive and friendly. Huge fan of my Loftie clock
Response from LoftieMar 19, 2026
Hey Harry! So glad we could help you sort out that issue with your clock. It's always our goal to be responsive and find great solutions for our customers. Thanks for being such a huge fan of your Loftie!
Ines
Absolutely love my Loftie Clock and Loftie Lamp, they have honestly transformed my mornings and evenings in the most beautiful way. My morning and evening routines have truly had the biggest glow up thanks to these products. I now start my day feeling calm and grounded, and my evenings feel like a little ritual instead of just “going to bed” 😍⭐️ But what impressed me just as much as the products themselves is the absolutely incredible customer service. The team was unbelievably kind, helpful and responsive. You can really feel that they care about their customers and about the experience they create around their products. It’s rare to find a company where both the product and the service are this outstanding. Thank you Loftie for creating something so thoughtful, it has genuinely improved my daily routine. I recommend it with all my heart🤍
Response from LoftieMar 19, 2026
Ines, this just made our day! We're so happy to hear that your Loftie Clock and Lamp have transformed your mornings and evenings into those beautiful rituals you deserve. It means everything to us that you felt the care from our team – we truly do put our hearts into every interaction. Thank you for sharing such thoughtful words and for recommending us!
Katherine
Fantastic company. Integritous, generous, abundantly driven. I own the Loftie Lamp, the Loftie Clock, and Loftie Night Lights. They have seriously turned my apartment into an oasis. I was not able to wake up when my alarms went off—Loftie changed that. Gentle but effective. Highly recommend. Worth every penny. This is what tech should be doing for our society! Health is wealth.
Response from LoftieMar 19, 2026
Katherine, we're so grateful you took the time to share this! It means the world to hear that our products have transformed your space into an oasis and helped solve your wake-up struggles. "Health is wealth" perfectly captures what we're all about. Thank you for being such an amazing part of the Loftie community!
Dr. Rowan E.
Great product and great customer service
Response from LoftieMar 19, 2026
Dr., so glad you're loving both the product and our support! It means a lot to hear that the whole experience has been great for you. Thanks for taking the time to share this!
Nicholas L.
Nikki was very helpful in explaining the issues to me. Very detailed and thorough. Was able to resolve the issues. Thank you!
Response from LoftieMar 5, 2026
Nicholas, so glad Nikki could walk you through everything in detail and get those issues sorted out for you. We're lucky to have her on the team! Thanks for taking the time to share your experience.
Annalisa
The clock alarm works very well and the customer service is always available and extremely kind
Response from LoftieMar 5, 2026
Hey Annalisa! So glad the clock alarm is working well for you and that you've had such positive experiences with our customer service team. We really appreciate you taking the time to share this feedback!
kim M.
Love 🧡 the little Loftie night lights - perfect glow in the middle of the night. Excellent customer service - interesting app for sleep - would love to check it out as I am addicted to falling sleeping with a fan for sound. Highly recommend checking LOFTIE out for any sleep needs.
Response from LoftieMar 4, 2026
Hey Kim! So glad you're loving the night lights - that perfect glow really makes all the difference for those middle-of-the-night moments. The sleep sounds in our app might be just what you need as a fan alternative, lots of options to explore. Thanks for the awesome recommendation!
Jennifer D.
I absolutely love my Loftie clock. I purchased it almost 4 years ago and it has significantly improved my sleep. I no longer use my phone as my alarm. I love waking up to the peaceful sounds that the Loftie alarm offers. Loftie's alarm and app blocking features on Loftie Rest are also amazing. I recently had an issue with my Loftie clock and Loftie's customer service was excellent! They provided me with quick support and replaced my clock when the issue was unable to be resolved. I highly recommend Loftie!!
Response from LoftieMar 4, 2026
Jennifer, so glad we could get you back up and running quickly! Four years is a wonderful run, and we're thrilled the Loftie has been such a game-changer for your sleep routine. Thanks for sticking with us and for the awesome recommendation.
