Loftie Reviews | Read Customer Reviews of byloftie.com

Loftie Reviews | Read Customer Reviews of byloftie.com

Loftie reviews

Showing 208 reviews with 5 stars · Clear filters

Nicole K.
Apr 5, 2026
The clock was just the start
I went in early on the clock to get away from excessive phone usage and fell in love with the alarm sounds. I broke ground on my first of three lamps after seeing their inaugural sale and fell in love. The colors are amazing, the defying is gorgeous and space saving and I love being able to set a visual alarm to start stretching. Delightful. I also purchased two sets of the nightlight to distribute throughout the house- perfect diffused lighting where you need it. This company produces thoughtful products with humans in mind. Sorry I took so long to review!
Report
Luis Álvarez A.
Apr 5, 2026
They took real interest in solving an…
They took real interest in solving an unexpected problem.
Response from LoftieMay 1, 2026
Luis, we're so glad we could help work through that unexpected issue with you! It really means a lot to hear that you felt we genuinely cared about finding a solution. That's exactly the kind of support experience we strive for.
Report
P
Apr 3, 2026
Nikki was incredibly helpful and kind!
Nikki was incredibly helpful and kind!
Report
Kayla M.
Apr 2, 2026
Real people working customer support!
Real people working customer support!! Love it!! They understood my issues and made it easy to get help and get things resolved.
Report
Marta D.
Apr 2, 2026
So helpful
Can you imagine I made a typo on my email address while checkout ? The team immediately helped me not only to locate my order hut also correct the address ! Thank you so much
Response from LoftieApr 6, 2026
Marta, we've all been there with those tricky email typos! So glad our team could quickly track down your order and get everything sorted out for you. Thanks for giving us the chance to help make it right.
Report
Aurélie
Apr 2, 2026
Very friendly and professional…
Very friendly and professional communication and willingness to solve a problem. Not always a given that one is willing to really help you out
Response from LoftieApr 6, 2026
Aurélie, we're so glad our team could help solve the problem for you! It really means a lot to hear that you felt we were genuinely willing to go the extra mile. That's exactly the kind of support experience we strive for.
Report
erinn G.
Apr 2, 2026
The customer service is amazing
The customer service is amazing. They answered my question almost within the hour despite me being oversees… the product is as expected I recommend 100%
Response from LoftieApr 6, 2026
erinn, we're so glad we could help you quickly despite the time difference! It means a lot that you'd recommend us. Thanks for being such a wonderful customer.
Report
Joep C.
Mar 31, 2026
Great assistance in getting the clock…
Great assistance in getting the clock set up. When the clock appeared faulty, it was replaced straight away.
Response from LoftieApr 1, 2026
Hey Joep! So glad we could get that sorted out for you quickly. When something isn't working right, we want to make it right immediately. Hope you're loving the clock now that it's all set up properly!
Report