LoftieLoftie is listed under Home Goods Stores.
Loftie (byloftie.com) has 260 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listingShowing 208 reviews with 5 stars · Clear filters
customer
I really appreciate how willing Joymeah was to help me fix the issue I was having. It is refreshing to experience customer service as it should be! Thank you!
Response from LoftieMay 27, 2026
Really appreciate you sharing this. Joymeah is fantastic at jumping right in to help solve problems, and it sounds like she did exactly that for you. That's the kind of support experience we always want our customers to have!
christina P.
Joymaeh was great. I had a problem with my order being delivered and she resolved it quickly and with kindness!
Response from LoftieMay 27, 2026
So glad Joymaeh could resolve your delivery issue quickly and with kindness! That's exactly the kind of support experience we want everyone to have.
Katy G.
They were quick to respond and thorough with their instructions. I felt that they asked the right questions in order to understand my issue and were patient with me as I tried their advice.
Response from LoftieMay 26, 2026
Hi Katy! Really appreciate you sharing this. So glad our team could be patient while you worked through the troubleshooting steps - asking the right questions upfront definitely helps us get to the solution faster.
Mark S.
Customer support was responsive and incredibly helpful. It felt like I was speaking with a human and even though there was some back and forth with troubleshooting the responses and follow ups were super timely. It was a really great customer service experience. Shout out Grace and Carolina.
Response from LoftieMay 26, 2026
Hey Mark! Love hearing that Grace and Carolina could help you through the troubleshooting with such timely responses. We're lucky to have them on the team, and it sounds like they made what could've been a frustrating process pretty smooth for you.
Rebecca M.
Great service!
Response from LoftieMay 22, 2026
Hey Rebecca! So glad our team could take care of you. We appreciate you taking the time to share this!
Roland F.
The service provided from day one was quick and professional. I have never experienced such a quick reply from any customer service in decades. The instructions were clear and even when I was transferred to another person, no need to start all over again. And, most of all we found a great solution. Thank you Loftie Team!!
Response from LoftieMay 22, 2026
Hi Roland! Really appreciate you sharing this. It's great to hear our team could provide those quick replies and clear instructions without making you repeat everything when transferred. Finding a great solution together is exactly what we're going for.
Zana K.
This customer service was amazing. Very quick to respond and helpful to exactly what I needed. I appreciated their response and recommended this company.
Response from LoftieMay 21, 2026
Hey Zana! Really appreciate you sharing this. So glad our team could respond quickly and get you exactly what you needed. That's what we're all about!
Caroline G.
Swift response, empathetic, quick solution.
Response from LoftieMay 19, 2026
So glad our team could jump in with a quick solution for you, Caroline. That swift, empathetic support is exactly what we're going for.
