LoftieReviews of byloftie.com

★★★★★ Excellent customer service! I initially experienced a delivery issue and my order was unfortunately returned to the sender. However, the Loftie support team handled the situation exceptionally well. They were responsive, efficient, friendly, and genuinely helpful throughout the entire process. They quickly investigated the issue, kept me informed, and arranged for the clocks to be shipped again without any hassle. Problems can happen with any company — what really matters is how they are resolved. In this case, Loftie's customer support exceeded my expectations. A special thank you to the support team for their professionalism and kindness. I am now looking forward to receiving my two Loftie clocks. Highly recommended!

Great alarm and GREAT service!!!!

Great product. The perfect device to get your phone out of your bedroom. Great customer service and follow up. Love the fact that one of the sounds you can nod off to is NYC noise and traffic 👏

Super helpful and fast support from Grace at Loftie. Real people and real engagement make such a difference. Happy with the top quality service - thank you

The very best service. Friendly, to the point and always looking for the best solution. I love good customer service. The product itself looks amazing. Still need to figure out the sounds, the unwind routine and stuff, but already love my Loftie-clock. The design is fantastic, sound is good, and light you can adjust easely with the strength you wish for. Already love my Loftie and look forward to go to bed every night

Customer service responds quickly and look at all options to find a solution to any issue that arises. Highly recommend Loftie and its products - you’ll always have someone to help.

I contacted customer support late at night, well after "business" hours, and received an immediate response. My issue was handled swiftly and with professionalism. I love my Loftie clock, I just didn't need the Loftie Rest subscription.

Great customer service. Fast response, keen to understand and solve the issue, and a satisfying solution was found all within 24 hours.