byBESPOEKReviews of bybespoek.com

I ordered 2 wishbone chairs, and was so happy with them I ordered 2 more a week later. Love the chairs, and felt the quality was great. However, one of the chairs in the second order had one arm that was higher than the other. The result was that I couldn't fit that one chair under my table like the others. I contacted byBespoek right away and asked if I could exchange one chair. Their website says if you are not 100% satisfied, they would take care of their customer. This is total BS. Not only was it difficult for me to get responses by email from them, once they actually responded, they wanted me to send back TWO chairs, not one, and pay a 15% restock fee and shipping costs to return a defective chair! Horrible customer service, and I can't believe they wouldn't take care of their customer like they claim in their "guarantee". Will not buy from them again.

I have the utmost trust and respect for Bespoek. There were issues with the colors from the six wishbone chairs I ordered. Each time they went over backwards to make it right for me. I will be forever grateful for their outstanding customer service and follow up.

I ordered 6 Ash chairs last week and already got them delivered today! They look amazing and go so well with the rest of the furniture in my cabin... Customer service was great and kept me updated all along the way. Would recommend bybespoke in a heartbeat!

ByBespoke is getting A+ from me! The website is very easy to navigate and provides detailed information in a clear and straightforward manner. Customer service is very forthcoming and polite. I am also very pleased with the delivery time and the quality of the chairs is superb!

My compliments go to the customer care team. The guys there made shopping online a breeze and the quality of the products is outstanding. Same day pick up would be an awesome bonus for me, but the delivery was rather quick, so can’t really complain

Discovering this company was a very pleasant surprise for me! Even though there were some issues with the shipping due to courier service, the customer service was very helpful and kept in touch until the delivery!

I love my new Wishbone chairs! The comfort is outstanding and they look perfect with my antique kitchen table! Looking forward to working with this company again.

My wife and I have ordered several times before and always had great shopping experience. This time we asked for fabric samples and they arrived within seven days. Customer service team was very friendly and efficient in providing us with the samples