BWSS FitReviews of bwssfit.com

BWSS had the best price on the items I ordered. Given the shipping difficulties due to Covid-19, and vaccine distribution, I knew the timeliness of delivery would be delayed. BWSS always kept me updated on status of my items, so I didn’t have to initiate any contacts with them. Their updates were much appreciated. I didn’t feel like I was ignored like I experienced with other companies.

One of the adjustable dumbbells I purchased broke and I reached out to customer care for assistance. I purchased a replacement set not expecting to get a response. To my surprise I received a response within a day. After communicating my issue they offered to replace the dumbbell at no charge and cancel the replacement dumbbells I had ordered. The team went above and beyond in helping to remediate my issue. The customer service, quality of product and the reasonable prices makes BWSS a place you must visit for your home fitness product needs!

Great service recovery. My first set of dumbells arrived chipped. It was clearly the fault of UPS as the boxes were beat-up upon arrival. I sent pics to BWSS and without argument, they sent me a new pair and I love them. Essential to any home gym for serious fitness.

Garbage quality and manufacturing. Bought the 90lb weights and the rack and regret spending the money. Only purchased bc I couldn't find it in stores due to covid. Will probably donate to a youth center or something once I can find the real bowflex product which is clearly what this was stolen from. Plus delivery took 4-5 months. What's the point?

BUYER BEWARE! This is a scam company. 8 weeks and no sign of our order. I paid the price gouging amount for an item that was said to be “in stock” and now nothing but delays. Literally 2 months and there still isn’t even a tracking number. It’s always “next week”. It seems like they sell items the don’t actually have for 4x the value to suckers like me and then try to source it from somewhere in the world... maybe that works sometimes but not for me. I bought the 90lb adjustable weights.

I have been using their kettlebell for about a few months and to be quite honest it's pretty terrible but better than nothing. There are six 5 pound plates which would make the total 30 not 40 lbs like I ordered. I'm assuming the base is about 10lbs to make up the difference, but there was no information about this included, on the website, or via customer service. Putting the plates on and off is not easy. It's very clunky and I often struggle to open up the lock. Third, when I do any movement with anything less than 40 lbs, the plates seem like they are about to fling off even though they are supposedly locked. Based on the quality of this, I don't trust that they will stay in place, which makes for a nervy workout. And last, but most importantly, I can't do any normal workout moves like bicep curls or push presses because the plastic base cuts into my arms. I finish my workout with cuts and bruises because I was just trying to do a press with your kettlebell and the base is cutting into me. It makes it impossible to use this to workout, and I am extremely disappointed. I outlined these same concerns to customer service and they were no help.

Though it took longer than expected to receive my weights, they were well worth the wait. These weights are adjustment and not bulky so regardless of the weight you are using, they mimic dumbbells I use in the gym. Customer service was also excellent along the way to update me on shipping delays and were my weights were. I’m very pleased with this purchase.

Buyer Beware - my dumbbells broke within 3 months of receiving and the company won’t stand behind their product. Save your money and buy from a reputable company. Btw - this is my second time posting because the company deleted my prior post. They delete bad reviews off of their page.