BWSS FitReviews of bwssfit.com

I bought BWSS 2.0 adjustable dumbbells and the back plate on one of them doesn’t lock. It falls off every time, although not always right away. It was a nice surprise the first time it happened when they were over my head. They’re instructions are four pictures so I can’t even figure out how to fix it. Waste of money and time as they took 7 weeks to arrive.

Such terrible shipping and what a crap product. The weights arrived in its damaged box & way later than reported. Also the weights themselves- although “weights” they are extremely poorly made- I’m embarrassed to have them in my home and it’s painful to workout with them as their finishes cut and dig into the skin. Such an epic waste of money. Order elsewhere- I wish I had.

Great adjustable dumbbells. Love them for the small indoor gym we created. We like that 5-45lbs are available in one dumbbell. Looking forward to many workouts with these. Shipping took approximately 6 weeks- which was expected and stated when we ordered. Customer service has been professional and prompt. Would recommend.

I ordered the Adjustable Dumbell 2.0 December 4. When I placed my order, the website said it was in stock and expected shipping was 2-3 weeks. After I checked out, I got a message about delays but that the estimated shipping was 3-4 weeks. The dumbbells arrived 7 weeks after I ordered them. I contacted customer service a few times before they arrived, and all they did was assure me they would arrive and make promises that were not met. Once they arrived, one of the plastic bases was broken. The base is 100% required for full functioning of the product (the weights will not come off without the piece that broke in shipping). Again, I contacted them expressing my disappointment. They assured me they’d send me a new base, and estimated 2-3 weeks. It’s been 2 weeks and I haven’t even gotten shipping notification. The one dumbell that works is nice. But I’m super frustrated with the whole experience.

I ordered from them a month ago. I understand COVID shipping delay however I am now worried this may be a scam site because when I logged into my account, I can't find anything about my order which I paid for in full the same day I ordered. Today their site shows my item is not in stock.

I ordered my equipment 6 weeks ago and despite me continuously checking in to see if I was sent a tracking number, I’ve gotten nothing but “due to covid your order is delayed” and they don’t seem to care that they have completely wasted 6 weeks of my time and have no intention of sending me any equipment.

Your dumbbells are less than 6 months old. Hit the floor and the plastic locking rings shattered. Junk. I want my money back or a replacement. Happy to send pictures of their shoddy workmanship if you like.

Incredibly frustrating. I have waited four months for the dumbbells to arrive. One excuse after another and nothing. Sure I got emails telling me two more weeks... every two weeks. But after months I didn’t get them so I canceled my order. Ten days after that I have not gotten my money back and Kira is telling me it’s my problem. This is the worst run company I have ever done business with and I would not recommend them to anyone.