BWSS FitReviews of bwssfit.com

I ordered my adjustable dumbbells a few days before thanksgiving. It took 5 weeks to arrive and when they did come, one of the bases was broken. I contacted customer support, sent pictures, and was told a replacement would be shipped in 4 weeks. It has now been 8 weeks, no replacement has even been shipped out. I contacted customer service for an update and they said “i was able to find a replacement, it should ship out this week. You’ll receive the tracking once shipped.” It has now been a week since that email and still haven’t received confirmation of shipment. So much for supporting a small business.

I picked up the adjustable kettlebell, and I wish I had done it sooner. It's the perfect equipment for doing a complete body workout at home, or in my case, the back yard.

Outstanding overall experience. Customer service was top notch. Dumbbells really are user friendly and upped my at home gym experience. I love the easy switch and small impact they have on the space.

I bought the BWSS adjustable 2.0 set. The price was better than any other adjustable set I could find that provided the smaller increments that I was looking for. Shipping took a little longer than I would've liked (just like everything I have ordered from other companies), but they still arrived earlier than they were expected. The dumbbells are easy to adjust. You have to make sure you put the weights in straight down or they will not seat properly. Also, you have to pull them straight up or they can pick up one of the smaller plates unintentionally. This extra plate will not be connected, only held by friction. I would definitely recommend this set and I will see what BWSS has to offer, if I need any fitness equipment in the future.

Never received my item after purchasing them. I called the number that UPS gave me and it sent me to a personal cell phone that kept getting forwarded.

We ordered a set of adjustable weights and some other items before Christmas. The BWSS team kept us appraised of the supply chain issues affecting delivery due to Covid from the beginning of the transaction until the items were delivered. Even during a difficult year, BWSS made sure they made their customer happy. I highly recommend them.

Weights are great, even though shipping took a while, they were honest about that which I appreciate!!

I purchased the BWSS 90lbs adjustable weights. Once shipped, yes, each box was 90 lbs and i needed a dolly to get them up to my apartment. Once opened I found they were packaged nicely and came in great condition. These weights have changed the duration and intensity of my workouts! No more unscrewing locks, taking off weights, putting on new weights, downtime of more than 2 minutes between sets. Im able to keep my downtime short and adjust the weight in seconds. If you have a home gym you definitely need to get yourself a set of these. These came in 3 weeks as opposed to Bowflex that quoted a time of 3-4 months!!! Their customer service is excellent as well.