Blackwater AquaticsReviews of bwaquatics.com

Bettas were low quality. Not active. Would not purchase again. Slow shipping.

Very quick shipping. Great communication. Fish were packaged well and arrived healthy and alive. My Betta Persephone pair were easy to acclimate to my tank and have been quite content and active.

Great customer service, healthy fish.

I ordered a pair of Grey Mahachai, and a female Green Mahachai. Took them a week to respond and says they don’t have any Grey Mahachai and asked me for replacement. I chose Blue Mahachai. They sent me only the Male Blue Mahachai instead of the pair I ordered and a Green female. Contacted customer support on both occasions, through the email they asked for the replacement choice and the official customer service email. I got no reply and essentially cheated out of a fish. Will not buy from them ever again and I’d advice others no to as well. It’s a normal business until something wrong happens and they’ll ignore you.

My fish were mailed out as promised and the support people at blackwater aquatics have been very helpful in answering all my questions. Since I received the fish. I would 100% recommend them. Tanya Williams

Good communication overall, good quality fish it seems. Shipping prices are higher than many competitors

This company really truly care about there fish,and know what they are doing, I am proud to say I will only be buying my gourami and other Blackwater fish from them,this kinda care is hard to come by now a day's, they communicated with me when they new weather was bad,which I really loved,can't wait to purchase again, give them a try,you won't be disappointed

As always great experience with these folks. Great fish expert packing quickly shipped.