Blackwater AquaticsReviews of bwaquatics.com

The person I ordered the fishes for was unsatisfied with the quality of the fishes.

Its was delivered on time. Bought a pair and a single male, antua betta and it didn't label the pair, just male and female mark on the bags, other than that they did great,

The fish, namely B. livida, arrived in excellent condition and adapted to the new 50 gallon low boy aquarium.

I asked if they could ship my fish on a certain day because we were going to have a heat wave arriving soon and I was happy that they shipped on the day I requested. They have great communication and the fish were packed well. It's the second time I have bought fish from Blackwater Aquatics and both times it has been a good experience. Very Happy!

Beautiful, healthy fish, fast shipping! The barbs are spunky and settled in right away, and the neons which can sometimes be a bit fragile had full bellies and are also doing well.

The team was amazingly helplful with my questions and giving me the confidence to purchase the fish that I did. I was told that I would love them and I most certainly do. Customer service was awesome and fast, just like processing and shipping. The fish were packed VERY well and were extremely happy and healthy, eating while still in their travel bags. In less than a week, I have a male that is already holding eggs. BW Aquatics is truly amazing and I appreciate all of the hard work they put towards taking care of their livestock and customers.

great seller and customer Services and package of item

I ordered two groups of fish: a pair of Betta antuta which I am more than happy with, and a set of 10 pygmy corydoras, which were very disappointing. Two of the corydoras appeared to have swim bladder issues upon arrival, but all were alive. I lost most of them within the next couple days though. Since BWA advertises selling quarantined fish, I would expect to receive healthy specimens. I assume I just got incredibly unlucky, but I will not be buying schooling fish from BW again. The other issue I had was a lack of communication. My order was delayed for a week without explanation until I reached out. While I received a reply fast enough, I would prefer an explanation be given without my having to ask, as that is what most other sellers I deal with do. The shipping itself was fine, came same day it was shipped and packaging was good enough.