Blackwater AquaticsReviews of bwaquatics.com

I'm treated as a valued customer and friend on every transaction.

Well packed healthy live stock

Easy to work with. Fish came i. Great. Always had answers and help to get fish ship out to you safely. Very responsive to reply back for all issue and questions. Excellent customer service.

This was my first time ordering from BW Aquatics and my first time ordering a fish online; overall I was really impressed with their service! I originally placed an order for an alien betta but I was informed that they were no longer available- no problem! I was offered a choice for a replacement fish for no additional cost. I ended up choosing a betta imbellis. I recieved the fish here in New York City and he was alive and healthy! After a few hours of acclimating and settling into the 5 gallon blackwater tank I had set up, he was already showing vivid colors. This is my first time purchasing a wild type betta after years of buying from pet shops and I'm never going back!

Amazing customer service! They worked around my travel with shipping, shipping speed is crazy fast and the fish are uniquely gorgeous and very healthy. Highly recommend!

Very good communication slightly disappointed with fish as they were no more than juries compared to beautiful pictures in their prime Overall satisfied Will buy again

When I purchased the bettas, the temperature in my area was too high for safe shipment. I contacted BW and they were quick to respond and hold the bettas until the temperature was more reasonable for shipping. Later, when I received the bettas, they were not in the best shape, but they recovered and are doing well now. I would recommend BW to others, and I will also purchase more from BW. I also like the details about each betta species that are on the website including the endangered status. Keep up the good work and stay authentic. I think your continued success will depend on being authentic about the fish you sell and not become like every other betta seller selling what i call "candy colors" of lots of low quality generic bettas.

Beautiful fish, arrived quickly and so healthy.