Reuben
The customer support was good
This company is a scam!!

NanoPolix is a nano-technology car repair cloth designed to help reduce the appearance of light scratches, scuffs, oxidation, and other surface paint imperfections without professional detailing. Engineered with active polishing agents and nano-metal technology, the NanoPolix Car Cloth is designed for quick and easy paint restoration on most vehicle colors and finishes.The cloth can be used on common paint marks including key scratches, fingernail marks around door handles, light side scuffs, branch scratches, rust spots, bird droppings, and asphalt stains. Designed as a reusable automotive maintenance solution, NanoPolix can support multiple repair sessions when stored properly after use.NanoPolix is intended as a convenient alternative to expensive body shop repairs and traditional polishing products. The cloth is designed for simple at-home use without tools, machines, or technical experience, helping drivers maintain their vehicle’s exterior appearance more easily and affordably.
NanoPolix (buynanopolix.com) has 803 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Claim this listingAuto Parts & Wheels
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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803 approved reviews, newest moderated first
Reuben
This company is a scam!!
Ann B.
My order came to just over £17. When the payment came through on my banking app it was for over £51. My bank declined it but they tried a second time to collect it, again declined. I had to go to the trouble of ringing the bank's fraud department and they have cancelled my card so these people can't try and collect again. I now have no debit card until the new one arrives. Do not touch this company with a barge pole.
Response from NanoPolixAug 6, 2026
Hello Ann, Thank you for bringing this to our attention. To clarify, orders are only confirmed once the payment details and purchase are authorized at checkout by the customer. We’d like to review your order details to understand what occurred. As we’re currently unable to identify your order from the information provided, we have sent a request for further details. Please share the requested information so our team can look into this further. Kind regards, Ben from NanoPolix
Lynn F.
I ordered what looked like a good product that I need, at a sensible prcie. Then came another offer. . and another. X 5, 6, . . and it was difficult to find out how to continue in the program without getting all of this other stuff!! - In the end I did find one extra product on the order, without the possibility of cancelling it (- of course, I could have gone all the way out of the program and in again . . . ) What a great business!! I do hope the product does work as advertised, when I get it!
Michael K.
The product bears no resemblance whatsoever to the advertised description. It is a deceptive product—a case of the placebo effect.
Response from NanoPolixAug 6, 2026
Hello Michael, Thank you for sharing your feedback. We have reviewed your case and can confirm that our team is aware of your request and is looking into the available options. At the moment, we are unable to complete the refund while the payment review remains active. We kindly recommend contacting your payment provider to discuss the status of the review, and our team will be available to assist further once this has been resolved. Sincerely, Ben from NanoPolix
James K.
They agreed end to take a return of product and credit my account
Marquita
If i could leave zero stars i would. This site and product is a scam. From day one when I ordered I have had issues with customer service. I ordered the cloth on June 13th and from a few hours after researching and pleading for a cancelation and refund of the order, over a month later I am still pleading for a refund and still no purchase product. Over 20 emails of the same response of your order has been processed, lost, and shipped i have yet to receive tracking information, refund, or product. Latest email apologizing stating another one will be sent and me stating multiple times that I do not want the product, only a refund. Nothing but auto generated emails to a one named representative feeding the same song and dance not getting anywhere. Please help get me my refund!!!! Do not buy or waste your money or time!! SCAM; SCAM; SCAM @!
Response from NanoPolixAug 6, 2026
Hello Marquita, Thank you for sharing your feedback. We have reviewed your case and can confirm that your request is being handled by our team. We have assigned an agent to monitor the progress and provide an update regarding your refund status. Please keep an eye on your inbox for further communication from us. With kind regards, Ben from NanoPolix
Jean
The reply to my query was swift and helpful
Josie R.
Too many request needed to issue refund.
Response from NanoPolixAug 13, 2026
Hello Josie, Thank you for your review. For clarity, refund requests are handled in accordance with our return and refund process. We have reviewed your case and are glad a resolution has been reached. Should you need any further assistance, please don't hesitate to reach out. Regards, Ben from NanoPolix