Deb S.
I was to receive return instructions
I was to receive return instructions. Have not received anything but a request to fill out this survey.
Response from NanoPolixAug 13, 2026
Hello Deb, Thank you for bringing this to our attention. We are committed to providing transparent ordering, return, and refund processes. We've located your order and previous communication, and a member of our support team has been assigned to review your refund request in detail. They’ll be in touch with you shortly to assist further. Please check your inbox so we can continue assisting you. Kind regards, Ben from NanoPolix

