LarineCoReviews of buylarine.com

If I could give less stars I would. I made a one-time purchase in December (specifically and intentionally opted out of a subscription, not my jam) and my items did not arrive to well into January. When I contacted them they ‘couldn’t find my order’. Then a week later they attempted to charge me again for an order which I’ve never placed. Since then I’ve had ten points of contact. The first response from them being on the eighth time. They are blatantly refusing to cancel this mistake which they’ve made and refusing to cancel the the order which I contacted them within seconds after I received the notification on my credit card, stating that ‘were unable to cancel orders placed’. I never placed an order. And they’re still refusing to cancel it. So I’ve reported them to the BBB and CRA frauds and scams division as well as filed a report with the rcmp. No way should they be able to get away with this. If they’ve done this with me, someone who is extremely careful with placing orders-imagine how many others they are violating in this fashion. Dreadful experience and absolutely pathetic customer service. -100 stars. Stay away.

I have NEVER experienced such a nuisance of a company in my life. After contacting them asking them to cancel my subscription as I just wanted to try their gum on a one off and buy at my own pace, they told me they WILL pause it for 3 months. After reading that I obviously didn’t contact them back as they didn’t ask me to confirm this and I had confirmed in my previous emails that I wanted to stop my subscription anyway. I then received a package and -£50 in my bank account!! After going through countless back and forth emails about how ridiculous this is they then told me that it was my fault I didn’t confirm I wanted to pause it for 3 months, even though they never asked me to confirm after saying they WILL pause it, not that they CAN. They then said they will completely cancelled my subscription and I won’t receive anymore packages. To my surprise.. another package comes and -£50 in my bank account!!! They also are refusing to cover postage costs which is £25!!! Even though in their policy it states they won’t cover postage costs unless it’s of their fault, which it CLEARLY is their fault. I have sent my packages off now and I want this sorted right now and £125 back into my bank account as soon as possible.

I ordered this directly from the website. I assumed i was placing 1 order, but there is a sneaky subscription button somewhere and it's always pre-selected. The gum is fine and I'll wait to see before commenting on results. This company engages in a deceptive subscription plan and they make it hard to cancel. It's also not possible to delete your account or the saved credit card info. If you decide to support this company, save yourself some trouble and only order through Amazon.

**** worst customer service EVER. Their reply is all lies. They do not care that they have caused damage to my teeth. Seeking legal counsel for physical and now emotional pain. My teeth have become insanely sensitive since I have started chewing this gum. I have 3 unopened packs and a subscription I didn't realize I had has now shipped 4 more boxes to me. My teeth hurt and they can't cancel.the order. I want to return the newest order AND the 3 unopened boxes but apparently can't. Extremely expensive and disappointing. Seeing as it.has caused physical pain to me.

Makes my teeth feel strong! Need to continue!

The gum was fine. I didn’t know that I was being signed up for a subscription and I didn’t want it anyways, I wanted to try their gum though. There was no option for not signing up for their subscription or at least none that I found. The initial purchase was $40 for 4 packs of gum, the second charge on my account after I emailed them wanting to cancel my subscription was $75 for the same 4 packs and by the way the customer service representative was talking, it sounded like my subscription was cancelled but it wasn’t. I wouldn’t order anything from this company again.

The gum was too hard for me to chew regularly and hurt my jaw but maybe I just have a sensitive jaw. I wasn't too thrilled about the taste either and struggled to get my money back after returning my order but after posting a previous review, the company responded to me and asked that I contact a lead. I did reach out to a lead at the company and I got a prompt response and got a full refund. Thank you Larine for honoring your guarantee policy.

Finally found a natural healthy chewing gum.