Mike
Gums okay wanted to cancel my order and…
Gums okay wanted to cancel my order and get a refund but they won’t help in anyway there website is confusing to use to cancel subscriptions you have to navigate through multiple screens and then it back you out to the main screen no phone number to talk to anyone over the phone to explain a situation emailing is like pulling teeth getting back to You
Response from LarineCoMar 3, 2026
Thank you for sharing your feedback. We’re truly sorry for how frustrating this experience has been. We do offer subscription options to support 24/7 enamel care as recommended by our clinical findings, but it’s clear that something went wrong with our checkout experience. We’d love to take a look at your account, fix any billing issues, and make this right for you. Please reach out to our team at [email protected] with your order number and email used to purchase, and we’ll take care of it as quickly as possible. We appreciate you bringing this to our attention and are reviewing this internally so we can prevent this from happening again.