Clarabelle
DO NOT BUY from this company
DO NOT BUY from this company - as many have said they are scammers, I wish I had never placed the order. I ordered the waterfall, with free cones, The total was £14.95 or something like that, subtotal came to £25 something, and "grand total" was £31.12, so they add tax on and shipping (they didn't explain why the total had gone from £25 to £31, despite me asking numerous times) - I have a feeling they are based in the Philippines. I added insurance on myself, thinking well at least I'm covered if it breaks, shouldn't have done that, and they also set up an automatic subscription on my Paypal account, which I knew nothing about, so thankfully I read a review on Facebook which alerted me to that and I cancelled the sub, otherwise it may have kept going from my account without me noticing for a few months! If you email paypal (at) buyincensewaterfall (dot) com you may be quicker to get a refund, thankfully I got one, but... they have kept sending emails to say they are "preparing my order", then "your order is delayed", and then "your order is shipped", even though I cancelled before all this. They send out generic emails first line saying "thanks for reaching out...", and "let us know how you want to proceed" just con artists and scammers, AVOID at all costs! Very stressful experience!